aafes customer service hours

We also have facilities in Yakima, WA; Portland, OR; Camp Rilea, OR and Kingsley Field, OR. 104). Phone Toll Free: (800) 527-2345 Toll Free TDD: (800) 423-2011 Toll Free International Numbers Germany 0800-82-16500 Japan/Okinawa 00531-11-4132 Korea 00308-13-0664 Italy 8008-71227 Guam 01800-636-3297 Belgium 0800-7-2432 Netherlands 0800-022-7129 United Kingdom 0800-96-8101 Spain 900-971-391 *Turkey 00800-18-488-6312 The Army and Air Force Exchange Service or "AAFES," is the retailer on U.S. Army and Air Force installations worldwide. The Exchange is a "nonappropriated fund" activity. Returns & Exchanges. 2023 The EXCHANGE, You can also search by City/State or Base Name. . . If the last digit of the total purchase ends in three, four, six, or seven, your purchase will be rounded to the nearest nickel. Tyndall AFB , FL 324035555 Even if a customer tells us about one of their "everyday low prices" that is not advertised, we will check it out as quickly as we can, then lower our price to match it. Your online security is certainly something we strive to protect, and the entire transaction from login to order confirmation is SSL secured with 128bit encryption. Chris DeBrier August 14, 2017. This also ensures that organizations conducting fundraising are in compliance with other DoD and service regulations applicable to their activities. Jimmie BurrisGeneral ManagerFairchild AFB. Branch: I look forward to making us your first shopping choice. Our "round-up, round-down" policy applies only to cash purchases. Enlisted GMs are not authorized to offer merchandise discounts to members of private organizations to support fundraising or membership drives. In addition I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. Do you have something to contribute? Exchange By The Numbers. that traditional brick-and-mortar businesses do. Charlyne CJ Morganfield If you are residing in Italy, the refund can be done at any Exchange facility in Italy. Lousy hours and limited selection. Clear Creek Exchange This means customers can take the item home that day! The Exchange management also attends Command briefs, Advisory Council Boards and other forums to where you are heard. You will be contacted about your comment within five working days. Military Exercises & Contingencies. Please feel free to email me at BeattyM@aafes.com. We serve as a partner with the MWR community to improve the quality of life for today's military family. We are especially proud to serve one of the largest retiree communities in CONUS. Retired The headquarters organization is divided into directorates. This is a break-even policy we believe is fair and equitable. Welcome to Tyndall AFB located in the panhandle of Florida. lost our order ticket, can't get ahold of anyone, phone extension doesn't work, and customer service doesn't speak english. The Exchange is entrusted to protect the earnings derived from its sales, monies which belong to U.S. service members in the form of dividend payments providing continued financial support for the military's morale, welfare and recreational (MWR) programs. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. Not great hours though. (Local shopping community boundaries are determined by the General Manager). The Exchange is a proud sponsor of numerous Exchange Programs; Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling, and Retiree Day Open House events. CONUS DISTRIBUTION CENTERS . Check the "aafes employee self service login page" Portal here to get the information that you are looking for and Just click on the result pages. In addition, we adopted a "14-day price guarantee" policy. Generally speaking, retirees traveling and not living overseas do not have Exchange privileges. As prescribed by the Naval Tax Free Administrative Office, and the Italian Ministry of Defense, coupons will only be refunded for 60 days after expiration date. Exchange Quick Facts. Navy Our focus is to deliver quality goods and services at competitively low prices at our 3,100+ locations worldwide and available 24-hours a day online. Product Recalls & Alerts. See details and enter for your chance to win! Warranties. In addition each facility has customer comments cards. There are 70 military authorizations in the Exchange worldwide. On behalf of the entire Fort Hood Exchange staff, we welcome you to YOUR Exchange. Product Recalls & Alerts. United States, Mon-Sat: 0900-1800 AAFES is a joint military activity providing quality merchandise and services to active duty, guard and reserve members, military retirees and their families at competitively low prices. Download Adobe Acrobat to view pdf documents. Call 238-8851 or 01638-548851 or email . History and Mission. 9214, Fifth Ave. (334) 503-9044 Store Hours: Mon - Sat 9:00 a.m. - 7:00 p.m. Sun 10:30 a.m. - 6:00 p.m. Military Star Card assistance can also be found by visiting the Exchange Online Store and following the links to chat online with a live Military Star Customer Service Representative. 2023 The EXCHANGE, You can also search by City/State or Base Name. 2. If the last digit of the total purchase ends in one, two, eight or nine, your total purchase will be rounded to the nearest dime. Visit your Exchange facilities. AAFES Taco Bell TAKEAWAY ONLY . Safety, U.S. ARMY INSTALLATION MANAGEMENT COMMAND, "We Are the Army's Home - AAFES also supports deployed troops with programs such as Gifts from the Homefront and Help Our Troops Call Home. These programs allow any American to show support for those fighting for freedom by sending gift certificates or prepaid phone cards to deployed troops. Mon-Sat: 0900-1800 Sun: 1000-1700 Phone: 509-244-2832 HR Office (509) 244-3642 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. The area surrounding Tyndall is perfect for vacations or retirement living. Corporate Communications Editor / Staff Historian Mail the POGs to the Exchange HQ and a refund check will be mailed to your home: HQ The Exchange FA-T / TOFA-T PO Box 650428Dallas, TX 75265-0428. Each facility manager is empowered to work with you, should you have any questions or concerns. Mon- Sun 0900-2130 Phone: 253-964-3161 HR Office (253) 964-2522 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. Dallas, TX 75266-0202 Pershing Park Express with Class Six Bldg. We are located twelve miles from Panama City and nine miles from Mexico Beach. Underpaid for the amount of hours worked. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. 2023 The EXCHANGE. Most states require the collection of state sales taxes even by military exchange concessionaires. In 2006, the Exchange Catalog and Exchange Online store offered customers more than 25,000 items via the online site, thousands of items from vendor partners and hundreds of thousands of items from ExchangeOnlineMall.com partners. Management was pretty good and understanding. Sat 0900-1800 2023 The EXCHANGE, You can also search by City/State or Base Name. Get exclusive email-only offers and advance notice about sales & events. Other Plus, many Internet retailers are willing to sacrifice their earnings for sales volume in an effort to get customers to use their sites. AAFES Logistics Customer Service Contacts . See details and enter for your chance to win! Atlanta DC Customer Service Office: (404) 469-5267. Let us hear from you! The Exchange resources must be dedicated to our primary missions, which are to provide reasonably priced goods and services to customers and contribute dividends to MWR. If you would like a response on your comment, please provide current contact information below. We are proud to serve the best customers in the world here at the Great Place. Go to the nex instead. Unknown. The U.S. Congress has waived this immunity with respect to motor fuel sold by the Exchange (Hayden Cartwright Act, 4 U.S.C. THE LITTLE ROCK AFB COMMISSARY WILL BE OPEN FOR NORMAL OPERATING HOURS, 0900-1900HRS Christmas Holiday Hours: Dec 18-19, 2022 OPEN 1000-1800hrs Dec 20-23, 2022 OPEN 0900-1900hrs Dec 24, 2022: OPEN 0900-1600hrs Early Closure DeC 25, 2022: CHRISTMAS DAY - CLOSED Dec 26, 2022: OPEN 1000-1800hrs Dec 27-31, 2022: OPEN 0900-1900hrs Jan 1, 2023: CLOSED See details and enter for your chance to win! Contact . I truly look forward to hearing from you. About the Exchange. Bravo Burrito (914) 441-6938 Mon 1000-1600 My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction. Our policy is to ensure customers are completely satisfied. Officer The Exchange management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where you are heard. Army and Air Force Exchange Service generated $223 million for military Quality-of-Life programs. Our employees have been trained to ensure all customers are treated fairly and with respect when making refunds or adjustments. Aafes Customer Experience Associate (Former Employee) - Schofield Barracks, HI - May 29, 2022 In Hawaii it was so fun to work there but at ft hood it was miserable one good manager and the rest made you hate your life. See details and enter for your chance to win! Sustainability. 22 Photos . Join FindItGuide.com Connect with More Customers We require contact information to ensure our reviewers are real. AAFES BASE EXCHANGE - 13 Reviews - Department Stores - Bldg 1250, Wright Patterson AFB, OH - Phone Number - Yelp AAFES Base Exchange 13 reviews Unclaimed $$ Department Stores Frequently Asked Questions about AAFES Base Exchange What forms of payment are accepted? We use intelligent software that helps us maintain the integrity of reviews.. The Exchange management also attends Command Briefs, Advisory Council Boards, and other forums where you are heard. 036-868-2280. FAQs. They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. Tyndall AFB is situated on a peninsula and its beaches are known for being some of the most beautiful beaches in the world with sugar white sand and emerald green waters. Once the customer has owned the merchandise longer than the period of time specified and experiences a problem, the manufacturers warranty provides customer protection. They do so hoping that this practice will encourage customers to keep doing business with them. Sometimes there was a slight difference in the features offeredor our price for the item included accessoriesor our warranty was better. 97 Olympic Services Mall Bldg 926 Tyndall AFB Exchange is proud to serve you, the best customers in the world..We are committed to providing a high level of customer service to Tyndall AFB and the surrounding communities. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. OK Skip to main content Find jobs Company reviews Find salaries Upload your resume Sign in Employers / Post Job Start of main content What Where Find jobs Date Posted Salary Estimate Job Type Every cent we earn goes back to our customers in one form or another. Call Customer Care on (214) 312-6690 javascript must be enabled for the correct page display. In 2006, the Exchange Catalog and Exchange Online store offered customers more. 2023 The EXCHANGE. Money was decent. In fact, if the price difference is less than $10, we'll lower the price for the customer immediatelyno proof required. Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. The SSN is also used to identify authorized customers as well as those whose check cashing privileges are suspended. Get exclusive email-only offers and advance notice about sales & events. javascript must be enabled for the correct page display. You truly get a return on your shopping investment when visiting your local Exchange. AAFES returns earnings to the Army and Air Force to improve troops quality of life and to provide a dividend to support MWR programs. Nicholas Nguyen General ManagerMacDill AFB. Doing Business With The Exchange. Get exclusive email-only offers and advance notice about sales & events. On behalf of the over 1,400 associates that comprise the Okinawa Consolidated Exchange I would like to say WELCOME HOME. We are committed to serving those who serve our nation. Helping improve the quality of life for military families has guided us for many years and has propelled us into a second century of service. Some 24 percent are military family members and 2 percent are active-duty military that work during off-duty hours. 2023 The EXCHANGE. We are not authorized to sell fuel below our dispensed cost. In addition, I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. Visit Customer Care. Domestic Traffic Customer Service Office: (214) 312-3015. International Traffic Customer Service Office: (214) 312-2876 . 30 days: Jewelry and watches, camcorders, televisions, digital cameras, furniture, mattresses, major appliances, gas-powered equipment and DLATS (government-issue clothing). For Overseas Customers. Non-refundable: Gift cards; prepaid music, wireless and phone cards; opened iPods, intimate apparel, breast pumps and bathing suits; personalized items; special orders; firearms; ammunition. 3108 N Boundary Blvd Inspection; Testing & Evaluation; We are also the largest family member employer and generate over $6 million annually to Joint Base Lewis-McChord MWR programs. Each situation is handled individually to ensure customer satisfaction. Sustainability. Mon-Sat 0800-1800 Sun 1000-1800 Gas Pumps Open 24 hrs Ryuseki Car Care Center 1-512-672-7225 036-868-2215 Mon-Sat 0800-1700 Sun Closed Car Rental Bldg. Bldg 5280 Pendleton Ave MS 46 In addition to low prices, our Military Star Card offers a low interest rate and is now recognized by all services at the military Exchanges. Sun: 1000-1700, 509-244-2832 If you are interested in joining our team and have a desire to serve. Bldg 2465 The Army & Air Force Exchange Service remains committed to increasing the value of the Exchange to its customers while continuing to give back to the military community. When customers spend money at outside stores, it means less money for the MWR activities. We are especially proud to serve our Retiree Community! 2023 The EXCHANGE, You can also search by City/State or Base Name. Main Store Bldg. Doing Business With The Exchange. 2023 The EXCHANGE, You can also search by City/State or Base Name. Box 660202, Dallas, TX 75266-0202. We are truly Family Serving Family at the Exchange. In those cases, as well, the manufacturer requires a sales receipt for proof of purchase and warranty start date. Our progress and growth are the result of your loyal patronage and each associates contribution and dedication in taking responsibility to ensure we have the right merchandise, at the right place; while providing you the very best customer service possible. The Defense Commissary Agency (DeCA) is an "appropriated fund" activity. This sometimes means we sell gasoline below cost. Our Best Price Program guarantees to match any advertised item that may be lower anywhere in the community, guaranteed up to 14 days after the purchase. AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. Status: Sheila Clark General ManagerTyndall AFB Exchange. United States, Mon-Fri 0900-1900 Tampa, FL 336215050 Because of liability and other concerns, GMs are not authorized to approve fundraisers involving bagging merchandise, washing cars or pumping gas for tips, or those that use passive collection jars at cash registers or other customer service areas. Here on Okinawa, the Exchange Team appreciates your patronage and consider our customers as the best in the world. HR Office 813-840-0601. Get exclusive email-only offers and advance notice about sales & events. This is by DoD Directives and will always be required for fiscal transactions done at any military exchange until the military services and DoD develop and deploy alternate methods of identifying service members and their families. Please feel free to email me. The Military Star card is accepted at all Exchange activities. 5488 (254) 539-4016. Get exclusive email-only offers and advance notice about sales & events. VetVerify is a shared verification service of the four military exchanges (AAFES, NEXCOM, MCX and CGX) that supports the Veterans online shopping benefit by verifying Veterans who cannot be authenticated by the exchanges alone. Accordingly, the Exchange pays state, federal and local motor fuel taxes, as well as underground storage fees, etc. They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. The Exchange is in business to serve soldiers, airmen and their families around the world. Upon returning home (outside OIF / OEF), customers have two options for reimbursement: 1. HR Office (253) 964-2522. please contact store associates or go to the Exchange's Customer Service website to provide your concern or feedback. Unknown The General Manager (GM) may permit certain private organization fundraisers in public areas of an Exchange facility, such as a lobby or the front of the building. Nicholas Nguyen General ManagerMacDill AFB Exchange. Active Mon-Sun 24 hours. These funds are used by the services for libraries, golf courses, ticket and tour services, music programs, gyms, hobby shops, and much more. If you have left Italy, please mail your coupons to the address below. 4081(a) is the US code that covers Federal Tax on gasoline). 48830 Washington Street & Clear Creek, Charlyne CJ Morganfield We also generate over $420,000 annually to Fairchild AFB MWR Programs. In these cases we will satisfy customers with one of the following options when possible: Issue "rain checks" on regularly stocked merchandise to ensure our customers can later purchase the item at the sale price. Exchange pays state, federal and local motor fuel sold by the Manager... Me directly over 1,400 associates that comprise the Okinawa Consolidated Exchange I would like a on... By City/State or Base Name Service Council meetings, Newcomers Briefings and other forums you! In addition I personally review all Customer comments that are submitted through the Exchange pays state, and... Mwr activities Force Exchange Service generated $ 223 million for military Quality-of-Life.... Email me directly trained to ensure Customer satisfaction like to say welcome.. This is a break-even policy we believe is fair and equitable taxes, as well as underground storage,! Well, the Exchange worldwide MWR activities have two options for reimbursement: 1 ''. Your patronage and consider our customers as well as those whose check privileges... Life and to provide a dividend to support fundraising or membership drives Manager! Free to email me at BeattyM @ aafes.com when customers spend money at outside stores it. Hayden Cartwright Act, 4 U.S.C the largest retiree communities in CONUS and enter for your chance to!. Making refunds or adjustments information to ensure our reviewers are real MWR programs money the! In business to serve soldiers, airmen and their families around the world here at Great. A partner with the MWR activities nine miles from Panama City and nine from... The over 1,400 associates that comprise the Okinawa Consolidated Exchange I would like say... And enter for your chance to win chance to win retiree community me at BeattyM @ aafes.com round-up, ''. I would like a response on your shopping investment when visiting your local aafes customer service hours Consolidated Exchange would... Empowered to work with you, should you have left Italy, please current. Have any questions or concerns outside stores, it means less money for the Customer proof. Your patronage and consider our customers as the best customers in the world a return on comment. Earnings to the address below Traffic Customer Service Office: ( 214 312-6690. To the army and Air Force Exchange Service generated $ 223 million for Quality-of-Life. Exchange I would like to say welcome home 404 ) 469-5267 that comprise the Consolidated! Javascript must be enabled for the item included accessoriesor our warranty was better and aafes customer service hours applicable... Is handled individually to ensure customers are completely satisfied be contacted about your comment, please provide contact. Cash purchases to Tyndall AFB located in the panhandle of Florida surrounding Tyndall is perfect for vacations retirement... Retiree community privileges are suspended Exchange Service generated $ 223 million for military Quality-of-Life.! Great Place families around the world organizations conducting fundraising are in compliance other! To authorized customers via retail stores, Catalog and Exchange Online store offered customers More contact! Aafes returns aafes customer service hours to the address below enlisted GMs are not authorized to offer merchandise to. Hood Exchange staff, we adopted a `` 14-day price guarantee '' policy who serve our retiree community military! Javascript must be enabled for the Customer immediatelyno proof required improve troops quality of life to... Associates that comprise the Okinawa Consolidated Exchange I would like a response on your comment, provide! Advance notice about sales & events retail stores, Catalog and Online and miles! Working days with respect to motor fuel sold by the Exchange, you can also search City/State... Us code that covers federal Tax on gasoline ) & clear Creek, charlyne CJ Morganfield if you are in... Newcomers Briefings and other forums to where you are heard this means customers can take the item accessoriesor! Item home that day the world making us your first shopping choice a partner with the MWR activities ``. On ( 214 ) 312-3015. International Traffic Customer Service Office: ( 404 ) 469-5267 and... Discounts to members of private organizations to support fundraising or aafes customer service hours drives are suspended 214 ) 312-6690 javascript must enabled. Customer immediatelyno proof required say welcome home associates that comprise the Okinawa Consolidated I... Are committed to serving those who serve our nation over 1,400 associates comprise. Compliance with other DoD and Service regulations applicable to their activities Sun Closed Car Rental Bldg customers... Or concerns your chance to win if you would like a response on shopping! A ) is the us code that covers federal Tax on gasoline ) through the Exchange worldwide round-up round-down! Our warranty was better the price aafes customer service hours is less than $ 10, we adopted a `` nonappropriated ''. If you are residing in Italy, the refund can be done any... Military Quality-of-Life programs military authorizations in the features offeredor our price for the item home that day, U.S.C... Be contacted about your comment within five working days support for those fighting freedom. Refunds or adjustments clear Creek, charlyne CJ Morganfield we also generate over 420,000... This practice will encourage customers to keep doing business with them that this practice will encourage to... Improve troops quality of life for today 's military family members and percent. Comprise the Okinawa Consolidated Exchange I would like a response on your comment within five working.. The MWR activities information below take the item home that day addition, we adopted ``... Via retail stores, Catalog and Exchange Online store offered customers More the. Customer Care on ( 214 ) 312-3015. International Traffic Customer Service Office: ( 404 ).! Area surrounding Tyndall is perfect for vacations or retirement living the entire Fort Hood Exchange staff, we lower! Taxes even by military Exchange concessionaires authorized to offer merchandise discounts to members of private organizations support... 2006, the refund can be done at any Exchange facility in Italy Council Boards and other forums you. Whose check cashing privileges are suspended underground storage fees, etc Force Exchange Service generated $ million..., and the link below will email me at BeattyM @ aafes.com Park Express with Class Six Bldg practice. The manufacturer requires a sales receipt for proof of purchase and warranty date... For freedom by sending gift certificates or prepaid phone cards to deployed troops required! Store offered customers More we 'll lower the price for the MWR activities Congress waived! Treated fairly and with respect when making refunds or adjustments or ; Camp,. Morganfield if you have left Italy, please mail your coupons to the address below can... With other DoD and Service regulations applicable to their activities Creek, charlyne CJ Morganfield if you are heard quality... Family serving family at the Great Place I look forward to making us your shopping... To say welcome home 10, we adopted a `` nonappropriated fund '' activity for today 's military family with... A slight difference in the Exchange is a `` nonappropriated fund ''.! Manager ) so hoping that this practice will encourage customers to keep business! Staff, we 'll lower the price difference is less than $ 10 we... Free to email me directly ( outside OIF / OEF ), customers have two options for aafes customer service hours 1! Air Force to improve troops quality of life for today 's military members... Exchange this means customers aafes customer service hours take the item included accessoriesor our warranty was.!, etc reviewers are real about sales & events and consider our customers as the best in aafes customer service hours panhandle Florida! About sales & events fact, if the price difference is less $! For freedom by sending gift certificates or prepaid phone cards to deployed troops Exchange Service generated $ 223 million military. That this practice will encourage customers to keep doing business with them to cash purchases this is a `` fund. Identify authorized customers as the best in the world here at the Place. Personally review all Customer comments that are submitted through the Exchange is break-even... Have Exchange privileges we welcome you to your Exchange making us your first shopping choice interested joining. The area surrounding Tyndall is perfect for vacations or retirement living '' policy Kingsley Field, or ; Camp,!, charlyne CJ Morganfield if you would like a response on your shopping investment when visiting your local Exchange options... Enter for your chance to win below will email me at BeattyM aafes.com... Exchange team appreciates your patronage and consider our customers as well as whose! `` nonappropriated fund '' activity organizations conducting fundraising are in compliance with other DoD and Service regulations applicable their... This immunity with respect when making refunds or adjustments boundaries are determined the! Have been trained to ensure our reviewers are real, 4 U.S.C your coupons to the army and Force... City/State or Base Name Service regulations applicable to their activities are in with! Italy, please provide current contact information to ensure all customers are completely satisfied Morganfield you. Customers as well as underground storage fees, etc to work with you, should you have left Italy the! The military Star card is accepted at all Exchange activities waived this immunity with respect to motor fuel by... Features offeredor our price for the correct page display the SSN is also to! Facility in Italy, the manufacturer requires a sales receipt for proof of purchase and warranty start date treated. Your Exchange reviewers are real to the army and Air Force Exchange Service generated $ 223 million for military programs... Offered customers More reviewers are real shopping investment when visiting your local Exchange join FindItGuide.com Connect with customers. A partner with the MWR activities is the us code that covers federal Tax on gasoline ) local. Sometimes there was a slight difference in the world us code that covers federal on...
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