Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Phone: 1-800-513-4515 (locally at 1-954-585-0575), Email: info@specialneedsatsea.com Website: specialneedsatsea.com, Phone: 1-877-478-7827 (locally at 1-780-986-6404)), Email: reservations@scootaround.com Website: http://www.scootaround.com. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. Once you get onboard you can check out what's happening on board, explore and book shore excursions for your entire voyage, browse dinner menus and book dining, keep in touch with traveling companions on board with chat, see account details including your onboard statement and more. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. Environmental Officers: Stationed on board every ship to provide environmental training and oversee shipboard compliance with environmental requirements. The rate is US$16.00 per minute and billing begins at the time specified. Religious Services:In order to serve the spiritual needs of our guests, we provide the following services. Tamarind is available on the Eurodam, Koningsdam, Nieuw Amsterdam, Nieuw Statendam, and Rotterndam. All other questions and concerns regarding air arrangements should be directed to your travel advisor. Most evenings smart casual attire is appropriate. According to the policy on Holland America Line's website, under the Flexible Cancellation page, guests who book a cruise with Holland America Line by September 30, 2022 that will depart through December 31, 2022, "can cancel for any reason up to 30 days before departure and automatically receive a Future Cruise Credit in the amount of any non-refundable cancellation fees, with the . Looking for the most recent update to the HAL smoking policy. Let the vacation begin the moment you arrive in a new country. Please note that minimum age for guests using the fitness center is 16. animal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Manage your cruise with our free app! Plus you will receive a reduced deposit and up to US$100 per person in Shipboard Credit with our Future Cruise Deposit program. Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, and Please complete the Online Check-In process at. Please Do Not Stop, or Ban Smoking On Balconies !.. Smoking is permitted outside only, on the aft side of the sun deck. The percentages are now somthing in the range of 80% non-smoking and 20% smoking. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. If I have to go to a place to smoke, fine, but give me A PLACE. Be certain to bring along a record of all your vaccinations. We invite and encourage all of our guests to assist us as we work to protect the environment, both on board and while ashore. On top of that, the cruise line now also bans smoking inside the casinos. While every effort is made to assist guests, we are unable to provide crew members who can spend all or most of their time working witha single guest in order to address ongoing special needs. Baggage Insurance: Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your baggage or belongings. Sea View Bar area Situations may occur in which guests with limited mobility may not be able to go ashore at the timethey desire or are unable to go ashore at all in certain ports. I recently put up with neighbors smoking on both sides of our stateroom. And if casino smoking is still to be permitted, then casinos should be completely enclosed. The Collections of Holland America Line represent tours of a particular focus, available only in select ports. Bidis essentially flavored cigarettes are not generally permitted entry. Or please visit royalwed.com. What is Holland America's beverage and alcohol policy? Limitations apply. Registering a credit or debit card(s) (Visa, Mastercard, American Express, and Discover) as part of your pre-cruise check-in process activates your keycard. NOTE: If you are not the parent or Legal Guardian of any minor child traveling with you, you must present an original letter signed by at least one of the childs parents. I have read a lot of reviews of HAL that state the crew doesnt even enforce the no smoking in areas where it is banned such as the theater. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70. Infants must be at least 6 months of age at the time of embarkation in orderto sail. Be sure to keep your Express Docs on your person or in your carry-on bag so you can access them easily. No smoking of any kind will be permitted on . For special meal arrangements, please contact the Ship Services Department at1-800-541-1576 (or email: hal_ship_services@hollandamerica.com) at least 90 days prior to departure. That staterooms will now be non-smoking areas is a responsible and positive policy that we welcome wholeheartedly. HAL . Avoid lines at disembarkation as you are invited to be the first to disembark, No need to locate your luggage or wait for a porters assistance in the terminal. Want to read your email, catch up on the latest news and check your finances? Usually there is a fee required. These policies apply to all smoking devices, including e-cigarettes and vaporizers. Be the early bird and take advantage of fantastic bonuses when you book your 2024 Alaska cruise well in advance! Celebrity Once youve spent the initial hold amount, we will authorize your card for the total of your onboard purchases to date plus an additional $60 per person per day for the remainder of your cruise. Please note that this is a U.S. government regulation over which Holland America Line has no control. In the meantime, Im staying with Seabourn. You can plan a special romantic cruise to the Greek Isles or an enriching vacation in . Also, although not required at the ship gangway, you may be required to present a valid picture ID to pass through terminal security. Try the Dive In, located on the Lido Deck, featuring hamburgers and hot dogs. We strongly encourage you to complete the check-in process at our website athollandamerica.com and to download the Holland America Line Navigator App. Our shore excursions provide you worry-free experiences that guarantee your return to the ship and maximize your time ashore. I would like to see one side of the ship smoking and the other non smoking as some have suggested. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. Please contact the Guest Accessibility Department prior to sailing if you will require oxygen while on your cruise. All staterooms, suites, and verandahs are non-smoking. All guests should keep themselves advised of changes in government requirements. Im going to recommend this web site! Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. If you reside in the UK please visit cibtvisas.co.uk/hollandamerica. Inmany ports taxi lines can be long and distances to private transportation can be lengthy. Holland America Line highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. You will claim your luggage when you arrive at your final airport destination. Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. Yellow Fever: Many Yellow Fever immunization requirements are based on traveling from one infected or endemic country to another. Email and Internet: Guests can send and receive electronic mail (email) in real time via satellite link 24 hours a day (satellite conditions permitting). For detailed information regarding mobility equipment please refer to the GUESTS WITH DISABILITIES section of this document or visit the Accessible Cruising section of our website at hollandamerica.com. I will definitely request a non-smoking area or a refund for not being able to use verandah. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. Guests returning to the United States can also check the official website of U.S. Customs at cbp.gov/. I try my best to provide accurate and detailed information to help people around the world plan their vacations. Implemented in January 2017, Holland America Line has a new cruise ship smoking policy banning . If they continue to allow smoking in some of the public rooms (casino, etc.) On 12/28/2022 at 5:57 AM, horseymike said: Hey Bruce thanks for your reply. Holland America Smoking Policy. as a smoker I am always considerate of non smokers but I dont want to be treated as a second class citizen. In a letter to guests, Carnival Cruise Line announced that from now through January 31, 2022, there will be no smoking allowed in casinos across the fleet. Working directly with the carrier is important, as the airlines are usually able to arrange alternative flights. We have a verandah room on a mediterrainean cruise booked, but I am at the point of cancelling it!! Holland. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. The new smoking policy now designates staterooms as nonsmoking areas in addition to the indoor public areas already defined as nonsmoking. Nosmokingof any kind will be permitted on any stateroom verandah. Have the post office hold your mail. progressive jackpots to a parade of poker games is there for your enjoyment. We seek, to the extent feasible, to accommodate guests with disabilities. A password will be selected by the parent/guardian of the child. Some flight options can also be managed directly with the airline by visiting their website and using your airline locator to access your flight details. Keep in mind that they also add a 15% gratuity to your final cost of the package. Using e-cigarettes (vaping) is usually only allowed in designated smoking areas. In order to complement your fellow guests, Holland America asks that you observe the suggested dress code throughout the entire evening. Once completed, all guests will be allowed to disembark. There are high-risk destinations such as developing countries of Latin America, Africa, the Middle East and Asia, where chlorinated tap water is not available or where hygiene and sanitation are poor. Some ships (Koningsdam, Nieuw Statendam, Amsterdam, Maasdam, Volendam, Zaandam, Rotterdam and Veendam) also allow smoking in the casino, but only on certain nights and only whilst playing. You can still take advantage of this exclusive onboard offer without confirming a specific itinerary! Go to the Navigator App and upload a photo.After you have completed the Online Check-in process, please print a Boarding Pass or access your electronic boarding pass on Navigator. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. In addition, smoking is permitted on stateroom verandahs. Also, luggage tagswill be located near the entrance to the pier area where you will be checking in your luggage. Holland America Line reservesthe right to substitute products when specified brands are not available. Please Note: This offer is not applicable for Grand World Voyage, Grand Voyages or segments thereof. Holland America Line Connect: Stay in touch with family and friends via satellite internet through Holland America Line Connect. All rights reserved. You will be responsible for all costs you incur to join the vessel at the next port. Can you please tell me the smoking policy on the Zaandan and were smoking is allow. For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. Tweens: Nukeball, Xbox Tournaments, and Olympic relay races along with theme parties Brave the Night, Mysterious Spy Night and Country Carnival ensure that guests ages 7 - 12 years look forward to each day at Club HAL. Multi-course menus feature offerings from classic preparations and regionally inspired cuisine to vegetarian options. There is no corkage fee if this bottle is consumed in the stateroom. I currently have a 20 day Panama canal cruise booked with Holland America and just returned from 2 week Caribbean cruise with Princess. For specific arrival instructions applicable to your itinerary, please consult your Travel Documents. Payment of any fines levied is the responsibility of the individual guest. This cruise line visits 7 continents and over 320 ports worldwide while embarking from all types of ports, from convenient close-to-home ports to far-away exotic departure ports. Extension cords (without surge protectors) are allowed on board when used with proper caution. Therefore I will not book a balcony stateroom on HAL until smoking is restricted on balconies. Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in yourparty to be disembarked in a non-U.S. port. (Princess Cruises also used to allow vaping in staterooms, but that rule has recently changed.) Boarding may be denied or fines may be levied against those guests without proper documentation. You may select to print as many as you need for your vacation. For voyages that are scheduled to end outside the U.S., a passport that is valid for six months beyond the completion date of your travel is required. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. Im surprised that they didnt include the no smoking policy on balconies. All other questions and concerns regarding air arrangements should be completely enclosed your vacation return. If this bottle is consumed in the range of 80 % non-smoking 20... Against those guests without proper documentation arrive in a new country if casino smoking is permitted outside only, the! 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