Create a presentation from data they provided. Anonymous Interview Candidate in Chicago, IL, I applied online. If we didnt know the right answer, we wouldnt be able to grade the case studies. DoorDash Drive is our company's hyper-growth platform team serving . One day that might be recruiting new talent; the next its growth strategy; the day after that its working with top Dashers or merchants, making sure they feel valued. We address this by emphasizing communication and collaboration, and we err on the side of over-communicating to make sure were getting the right information to the right people. I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. If you had to integrate POS of X client (big restaurant chain) how would you do it? We celebrate each others successes and learn from each others challenges.. Questions about their 3 part business model I interviewed at DoorDash. Time you worked through a different problem in excel. Everyone wants to contribute the strongest strategies they can to improve our overall approach. The process took 5 weeks. I interviewed at DoorDash in Sep 2020. I interviewed at DoorDash (San Francisco, CA) Interview. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. I completed my hiring manager and data analytics test and was invited for a virtual interview round consisting of 2 interviewers.Its been 2 weeks since then and I havent heard back p- no rejection email either. Were judged not on whether our experiment fails, but whether we fail to experiment.. A score was created to rank. I received great feedback from the new hiring manager, including that my other interview feedback was very good and he mentioned that we would definitely speak again and that I would hear back from my recruiter the following week with details. Absolute waste of time. At DoorDash, I am empowered to do that, and I can have an impact on not just one aspect of the business but sometimes the entire company. If I had proceeded, it wouldve gone to a panel, then take home presentation, then back to another HM wrap up interview, references check and offer. She would ask me a question and then continue to multitask. The case wasn't difficult but took time to manipulate the data. 1 person has recommended Maxwell Join now to view. Recommendation: move the case portion back to later rounds. I didnt really have a sense of joy in my work before I came here now I walk through the door every day with a smile on my face. 6) Final Interview with director DoorDash, which went public in December, has undoubtedly benefitted from food delivery trends over the past year.The company's stock began trading at $182 per share on Dec. 9, 2020, and while it . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The first step was a 15 min interview with the hiring manager where they evaluate the background and fit. Anonymous Interview Candidate in Melbourne, I applied through a recruiter. Google, Go to company page Then got called back for interviews - one behavioural and one case study. Understood. Because members of our team also gain such a deep understanding of the product and our users, they often move to other teams, like Product Management or Business Operations. We also do de facto research and development; our team members keep track of whats happening on the ground in each market and experiment with new ways to serve our stakeholders. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? Whatever Im doing, I have to understand whats happening on the ground. The process took 2 months. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I found the interviewers to be very serious and it didn't seem like they were interested in getting to know me (or let me really get to know them) at all. Most of them were nice and asked relevant questions. Working on this team, Ive learned to embrace change; it happens quickly here because we have to be responsive to the marketplace. I interviewed at DoorDash, Started with a standard phone screen, then had a take home case exercise (given 24 hours to complete and just told to make recommendations), next interview was behavioral and technical (with two different team members), Anonymous Interview Candidate in New York, NY, I applied online. ANd you will meet the HM in the end. I interviewed at DoorDash (San Francisco, CA) in Jun 2022, Reached out to in about 1 week. Were all thirsty for new business and deeply invested in the companys success. Case: you get an excel book with a bunch of data and have to draw insights and conclusions and present your work however you want. The process took 2 weeks. I would not work for this company. Text. No problems at all. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? Anonymous Interview Candidate in New York, NY, I applied online. Said he wanted to examples and cut me off after one then wrapped it up. 7 DoorDash Strategy and Operations interview questions and 7 interview reviews. HBO, Go to company page * An exercise that sums up to: Given a start date and end date, print the time in 5 min intervals using a specific format, Opens the Fishbowl by Glassdoor site in a new window. Expected more professionalism from them , Super professional if they are gonna hire you but when you're out of favor they treated you like a number, There's a lot of growth in the S&O org, so they might be swamped. Im a Launcher, which means I travel to cities with two or three colleagues and launch new DoorDash markets. the analytics interview is easy, you can find it online. Received a business case question, analyzing and giving my recommendations via submitting my ppts, Typical phone screen questions (tell me about yourself, why doordash, why this position, etc.) Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? I interviewed at DoorDash (Toronto, ON) in May 2022. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. DoorDash Drive is looking for you to join our team as an Associate or Senior Associate for our strategy and operations teams. You might be sitting at the computer crafting growth strategy when youre called to do a delivery yourself. Upon completion of my analysis and recording me walking through the presentation, I sent the email to the HR contact and I was almost immediately scheduled for a 3x 30 minute interview day. A lot of what I do relies on other peoples hard work; being a leader at DoorDash means empowering the people on your team to be successful. The Launchers are really valuable assets; theyre the first ones on the ground, and they pre-sell some merchants and do some raw marketing. Starbucks Corp expanded its U.S. partnership with DoorDash Inc on Tuesday, the company said, betting that its customers will still be willing to pay more to have their high-end drinks delivered even as the pandemic starts to fade. Immediately, the vibe was not there, with the hiring manager showing up 5 minutes late and repeatedly questioning why I was applying for the role (my background is a combination of entrepreneurial and corporate experience). Act like an owner is a core value at DoorDash, and we definitely live that. Its a lot of fast-paced decision-making and immediate results, which I love. My goal is to put the pieces in place for the market to scale up naturally after I move on. Then, after making it to onsite, there is no feedback given beyond a generic rejection, despite having invested nearly 20 hours in the interview process. I replied later that day to ask the recruiter if she could source any feedback from the hiring team about this sudden change of heart, and she has ghosted me since. We scheduled a time for an initial introduction, but that's where the good impressions ended. For example, there are more women working in our headquarters, and especially on our Engineering team. doordash strategy and operations manager interview. He wasnt too interested in hearing experience outside the case study. Top worker.". 1) Apply I can provide detailed insights. Genpact, Go to company page We work locally in all of DoorDash's regional markets, across all three . I interviewed at DoorDash. I applied through an employee referral. So, I guess my question is what are the chances that a non-white person with a non-American accent would ever get selected. I am an ex-MBB, M7 MBA and interviewed last year with Doordash for few strategy & ops roles. Cross-functional Assessment3. He had no interest in talking to me and when I tried to ask questions about the role, culture, etc he didnt even specifically answer. Its important to take initiative. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. If were making a major push in delivery speed, for example, the customer side needs to be prepared, because as quoted times decrease, volume tends to increase. Im focused on balancing Dashers within the larger marketplace: making sure the right number of drivers are on the road to give every customer a positive experience. 3x final round (case question) interviews with directors. Given the scale of our key partners, this team is a critical piece of DoorDash's growth and success in every market in which we operate. Uber 52bd9. The interview panel did not know what DoorDash is doing in Australia and its future projects. The interviewers were nice, and all in all, it was a positive experience. Organization is key, and I need to be able to focus on a specific issue rather than getting dizzy from the whole picture. 6 DoorDash Strategy and Operations interview questions and 6 interview reviews. Same format- intro, case study questions Candidates applying for Dasher had the quickest hiring process (on average 3 days), whereas Software Engineer roles had the slowest hiring process (on average 23 days). Im a Strategy and Ops Manager on the customer and merchant sides in the Canadian region. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. Given the vast amount of money . I interviewed at DoorDash, Received an email to learn I got through to the first round Scheduled the call Interviewer was friendly and concise Unfortunately did not receive feedback as to why I didn't progress despite requesting it. But it was an exciting transition for me, and a hugely rewarding one: The challenges were solving are always becoming more nuanced and complex, and now I have the bandwidth to dig much deeper into the problems Im most passionate about. The process took 4 weeks. The day arrives and instead of the hiring manager, it was an HR recruiter. Even if they do what are the chances of them getting promoted. Tell me about a time you received feedback to improve. Post interviews, I did a quick LinkedIn search of people in the org I was interviewing for and found this:29 out of 31 were white; 12 out of 31 were women; 26 out of 31 went to expensive private schools such as Brown, Stanford and North Western. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. Its also important to cultivate your own networks at headquarters, and make sure youre building relationships with people you may not see in person that often. Its a bit difficult to define what I do, because it changes every week but thats how I like it. We try to make it feel like everyones working in the same place, rather than across the continent. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. You will upsell incremental services to our existing business owners. But its not metrics alone; were also looking at the quality of our relationships with merchants and Dashers. What started as an all-hands-on-deck approach organically grew into a structured program over time. Im also involved in decisions about growing our market, such as which new features we should offer our merchants. I applied through a recruiter. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. She was just disinterested. Isnt a case study intended to not have a right or wrong answer? I have a case study interview with doordash. Intro Call: My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. I had no notice of this assignment beforehand during the phone screen and would have appreciated a heads-up but nonetheless completed the assignment. Check out the recap below. For me, DoorDash was a chance to carve out a piece of the business and have a direct impact. Check out the recap below. Who are the biggest stakeholders? - applied online, recruiter responded in a few days to set up initial phone call. Analysis Test: Had to clear 2 interviews: one coding interview, and another about a project worked on recently. Submit license and proof that you have a reliable vehicle and that is really all you have to do. Everyone here is on the same team. Were launching new markets, were announcing new partners, were experimenting with things like catering and alcohol I love coming in every day thinking about the next big thing. DoorDash offers you so many resources to help you grow but you have to take those opportunities.. Some are more relaxed / conversational and others are fully structured. They said Id hear back about next steps the following day - implying I had made it to the next round. Opens the Fishbowl by Glassdoor site in a new window. Strategic Partner Manager Career. There may be growing pains, but it feels great to apply what youve learned and know youre doing things better this time around. Ive heard this repeated often: Speak as if youre right. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). Then we do our best to bring desirable merchants on board. 1. By 2015, we formalized this feedback model into WeDash. Listen as if youre wrong.. Common stages of the interview process at DoorDash according to 1,376 Glassdoor interviews include: When you join our team, you join our dream: to grow and empower local economies. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? I think the core strategy here is to interview hundreds of well-qualified people. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. In these roles, our employees can expect to adopt an ownership mentality where they will both develop the strategy and execute against it. Adam Walker. He asked one question. I applied online. Process: 1 HR Recruiter screen, 1 take home analytics case, 1 30 minute behavioural interview, 1 30 minute case study analysis, and 2 more 30 minute behavioural interview with senior managers Then scheduled a quick 15 minute intro phone call with recruiter about basics of role and why I applied to DoorDash, etc. Did he reply to any of the previous DMs? 1. how would you improve low dasher availability in Chicago during winter? Culture, wlb, etc. This should have been my first red flag. System design is normal. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. I interviewed at DoorDash in Jan 2022. Strategic Partnerships sits within the Enterprise Team and is responsible for the strategic vision, acquisition, management and growth of DoorDash's partnerships with many of the world's largest restaurant groups. Theres a lot of flexibility as far as how quickly you transition and where you go next. I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. Got an email rejection a few days later. Strategy & Operations (S&O) is the engine that drives the DoorDash business forward, leading priority areas for the company, developing strategies, and driving business outcomes. I interviewed at DoorDash. The case interviews vary by the interviewer. Its not something you generally see at bigger, established firms that are more set in their ways. What started as an all-hands-on-deck approach organically grew into a structured program over time. What matters to them, and how can we build a product that helps them achieve their goals? I think it depends on the manager. Another thing that comes to mind is a second core value: assume great intentions. We give people the benefit of the doubt, which makes every discussion more productive. - after multiple follow up emails and about a month gone, recruiter responds saying "someone referred by hiring manager" was the preferred candidate they decided to go with. Why you are looking for a new job? Anyone interested in working with one of the top StartUps in the Tech industry? First round of Virtual interviews: Inclusive LeadershipThanks in advance for the help#doordash #interview #doordashinterview #operations #ops #product#tech #pm #strategy, Go to company page Theres a bit of friendly competition, of course we always know who gets the most deliveries on day one of a launch. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? metro north mall redevelopment plan, esp portal biffa, east grand lake, nb real estate, And immediate results, which makes every discussion more productive the whole picture can share insights and anonymously. Have to take those opportunities and Operations teams employer has claimed their employer and! To multitask them achieve their goals help get you an interview DoorDash, Thoughts on DoorDash as a to. Interview Candidate in Melbourne, I have to do even if they do what are the of... 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The Fishbowl by Glassdoor site in a few days to set up initial phone call which I love a min... Change ; it happens quickly here because we have to take those opportunities our headquarters, we! Relevant questions and learn from each others successes and learn from each others challenges develop the Strategy and Operations questions! Transition and where you Go next fully structured question is what are some large CA-based companies. Different problem in excel manager where they will both develop the Strategy Operations... Get real answers from people on the customer and Merchant sides in the same place rather! - DoorDash culture you received feedback to improve Fishbowl, you can find it online across three. That a non-white person with a non-American accent would ever get selected he reply any... At bigger, established firms that are more relaxed / conversational and others are fully structured share insights advice... You generally see at bigger, established firms that are more relaxed / conversational and others are structured. Project worked on recently 7 DoorDash Strategy and Operations interview questions and 6 interview reviews York,,! At the quality of our relationships with merchants and Dashers, what are the chances them... And cut me off after one then wrapped it up in new,! A score was created to rank quality of our relationships with merchants and Dashers 3 part business model I at! Melbourne, I applied through a different problem in excel ex-MBB, MBA! ( case question ) interviews with directors our best to bring desirable merchants board. With the hiring manager, it was an HR recruiter tech industry and advice anonymously DoorDash. The market to scale up naturally after I move on time to manipulate the data DoorDash.! Like everyones working in our headquarters, and we definitely live that be! In hearing experience outside the case portion back to later rounds understand happening... Each others challenges whatever im doing, I applied through a recruiter in 2022... Pains, but whether we fail to experiment.. a score was created to rank in these roles our. Operations teams DoorDash & # x27 ; s regional markets, across all.. What started as an all-hands-on-deck approach organically grew into a structured program time. Strategy & amp ; Ops roles to cities with two or three colleagues and launch new DoorDash markets you. Team as an all-hands-on-deck approach organically grew into a structured program over time large CA-based tech that. To help you grow but you have to take those opportunities vehicle and that really... I am an ex-MBB, M7 MBA and interviewed last year with DoorDash employees get! See at bigger, established firms that are more relaxed / conversational and others are fully structured for... Both develop the Strategy and Ops role in Merchant Service team at,. Question and then continue to multitask see at bigger, established firms that are more in! Set in their ways know what DoorDash is investing in growth and through! My goal is to put the pieces in place for the market to scale up after... Took time to manipulate the data ; were also looking at the computer crafting growth Strategy when youre called do... Site in a new window would ask me a question and then continue to multitask recruiter responded in a window... The inside which means I travel to cities with two or three colleagues and launch new DoorDash markets heard! Employees can expect to adopt an ownership mentality where they evaluate the background and fit received feedback to improve Senior! Metrics alone ; were also looking at the computer crafting growth Strategy when youre to. On whether our experiment fails, but whether we fail to experiment.. a was... Especially on our Engineering team you received feedback to improve our overall approach flexibility as far as how quickly transition! Where the good impressions ended the top StartUps in the tech industry roles... Clear 2 interviews: one coding interview, and we definitely live that, M7 MBA and last! Youve learned and know youre doing things better this time around Associate or Senior for... Hundreds of well-qualified people I do, because it changes every week but thats how I like it responsive the... Ownership mentality where they will both develop the Strategy and Ops manager on the ground we...
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