after reading all this i feel really stupid that i did not do so before signing for this deal especially since i ad my ipad with me at the meeting would have been easy but no like everyone else i just believed all the hype and sign a check six month later i want to book my next vacation and its not really going as plan Again, thank you for your feedback.Kind regards,Miguel VargasGeneral ManagerSandos Playacar Beach Resort webrelations.playacar@sandos.com. from Canada and USA: 844 992 8339, Telephone No. You can visit any one of these pages to learn more about the program. We were promised all sorts of services and amenities. E-mail Address: As a Royal Elite Vacation Club member I really like their new website especially how easy it is to book my vacation at any of the Sandos resorts. We waited 1:30hs and when we arrived to the room it wasn't yet clean up. When youre ready to cancel Royal Elite Sandos Resorts timeshare, wed love to help you find a reputable timeshare exit company who can help. Portfolio has property at its heart, and wed like you to be part of it. As soon as I have more information, I will be passing the matter over to whoever can help us to ensure that no other family is taken in by this scam! We also ensure all reviews are published without moderation. Telephone No. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. My husband and I bought a membership with Royal Elite at Sandos Playacar in Cancun, Mexico. We were convinced, or more like coerced, into making the purchase. This will surely increase the credibility of your complaint. We purchased a membership for a studio unit at Sandos Caracol in 2011. It is possible to get rid of Royal Elite Sandos Resorts timeshare. All rights reserved. Their vacation club is unethical. Additionally, they are now saying I did not tell them in 5 business days (I have so many emails to prove I did) and they say I have to sign a document promising not to speak ill of them. Submit a complaint and get your issue resolved. Disgraceful company. The contract is clear, cancel in 5 business days and you will get your refund in 15 business days. Anyone can write a Trustpilot review. Carretera Puerto Juarez-Chetumal Km. Our 30 something sons are extremely delighted that we brought them along and want to do it again. Post you vacation clubs are complaints are. See reviews and photos from other guests with pets. So we can pay extra weeks to get the room we thought we were buying, or we can use the "superior" room (if they can accomodate us at all). We knew the sales person was most likely misrepresenting information. 3203, 3204, 3205 E-mail Address: believe me all the storyas above are true that thing is a big scam if i look at what i spend already plus what i have to pay for food and beverage it would be cheaper to go with bookit.com with no obligation or problem and half the price give your self a favor enjoy your vacation and stay away from that deal, Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. I understand that my permission described herein overrides my listing on any state or federal do not call list and any prior listing on the do not call lists of our partners and is optional. You can book at any of the Sandos resorts. A free inside look at company reviews and salaries posted anonymously by employees. Customer Service Department * From Canad/Usa: [protected] Ext. If you are not happy, you can cancel. The website also explains how to maximize the potential of my timeshare weeks, and the best way to get the most out of them. The two shows that we have seen (Circus and Michael Jackson) were very well done and entertaining. We received a quick response from Royal Elite and the process was started. Royal . We have taken notice of each one of your observations and comments in order to review with each one of the head departments what went wrong in your case in particular and to take all necessary corrective actions aimed at avoiding any future similar situation with any other guest.I know we are not pefect individuals and our hotel is neither perfect, but your comments although reflective of your own personal experience, are in no way, reflective of this hotel, its staff or the quality of our services.I wish you all the best, Luis RamirezGeneral ManagerSandos Playacar Beach Experience Resort. If you have a timeshare ownership, and you feel you have been scammed with your purchase, there is a reliable solution to get out of the deal. * E-mail Address: customerservice@royalelite.com from any other country: +52 (984) 873 4493. By posting this complaint we are hoping to get the attention of our fellows who have been scammed by Royal Elite and its representatives, we attended the sales meeting with Richard Quinones who claims to be the sales manager in this place, even if this is true the rest of the information was misrepresented by this guy. I acknowledge that this consent may only be revoked by email notification to info@timeshareexitcompanies.com. The federal trust on you sell or save, royal elite vacation club complaints made two new low up all the existing royal. Customer Service Department * From Canad/Usa: [protected] When looking into whether Royal Elite Vacation Club had an official timeshare exit program, we found a page connected to their guest portal with tips on avoiding timeshare resale scams. You have access to every part of the resort and are offered better quality alcohol. do a google research on Royal Elite. Whats great about the site is that everything Works properly so you dont feel like your getting scammed by the experience. I still have the Reps. email address who sold us the weeks in April 2011, and have emailed her - whom we trusted, and have been told a variety of stories. Beware of the salespeople here! The staff have a base salary but work is based on commissions which makes it a competitive work environment which is fun and fast paced. They use proven sales tactics, and somehow everything sounds pretty good, but their claims were never realized. I signed up to Royal Elite in Sandos Playacar and now I can book online through the website which makes my life much much easier. Its advertisements are also false. Royal Elite Vacation Club Reviews Updated Nov. 16, 2021 Find Reviews Clear All Full-time, Part-time English Filter Found 35 of over 71 reviews Sort Popular Popular Highest Rating Lowest Rating Most Recent Oldest first 4.8 100 % Recommend to a Friend Your trust is our top concern, so companies can't alter or remove reviews. We can go to the "Superior" room, or pay extra weeks to be upgraded, IF they can accomodate us at the time. Privacy policies | Disclaimer | Espaol. * From Canad/Usa: [protected] email: reservas@royalelite.comMexico: 01 800 674 4444Canada, Usa: 1 866 384 7793 Ext.3204 y 3205Customer Serviceemail: customerservice@royalelite.comMexico: 01 800 674 4444Canada, Usa: 1 866 384 7793. do a google research on Royal Elite. Taking it slow and knowing what you want not what someone else convinces you that you want is the best way to avoid any kind of scam. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Share your photos and videos with others to prove the truth of your words. Our intention is not deceiving members, so then can not cancel your membership, as you say so in the comment. Unfortunately, there are lots of timeshare purchasers who dont know about the rescission period, and they realize they cannot afford the timeshare after this period has expired, which makes the timeshare cancellation more difficult, but not impossible. Royal Elite Vacation Club - Vacation Rental Site Review. Desde Mexico: [protected] a blatant discrepancy like this would be given a clean refund; the inability to refund is a giveaway that something is very fishy., Promises that sound too good to be true, including incentives for making an initial purchase that dont seem to have strings attached (because they probably do), Upfront fees, including high-dollar deposits or administrative fees that are far more than youd expect them to be, Pushy sales presentations, especially those that dont encourage you to take your time in making a decision, Whenever you make a purchase, especially when it comes to vacation properties, always read the fine print, and dont fall for any high-pressure sales tactics. They are absolute scammers! We e-mailed Royal Elite to cancel our contract within the five day cancellation period pursuant to the contact. The legal department at Royal Elite has seen a significant increase in the number of unscrupulous resellers claiming to work with us and trying to use our good name to establish credibility for themselves. Royal Elite Vacation Club is a professional and ethical vacation rental development. When you contract with Royal Elite you also are enrolled with RCI and Holiday Systems International (HSI), which assists with cash exchanges for your Royal Elite weeks you don't use and other travel services, such as 50% discount hotels, airfare, etc. I would definitely stay with Sandos again. I cannot believe we have been taken for such a ride! All lies. But the good news is that they are avoidable. The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. No written confirmation that our contract was canceled. The beaches are clean and beautiful, you definitely get a relaxing vibe with excitement. ComplaintsBoard.com is a leading complaint resolution website on the Internet. American Resource Management Group Review. The timeshare presentation that should last 90 minutes as Royal Elite salespeople offer turns into 3 hours. Dear Royal Elite Members, Sincerely, I also consent to use of emails and the use of an automated dialing device and prerecorded messages. www.sandos.com. Reservations Department We were promised all sorts of services and amenities. This is a good thing for us as a club because word of mouth is what gives our new members confidence in their purchase. !Muy Bien!!! They acknowledge that we canceled within 5 business days. Erick Ferrari If you want to know more about timeshare scams in Mexico, visit: Timeshare: Why the heck did we sign for one? Mexican law is clear. Sincerely, She also said the All Inclusive fee could not ever go over $100/day/person. from Mexico: (984) 873 4493, Telephone No. To have a look at our recommended timeshare exit companies, visit this page. Royal Elite Vacation Club members enjoy unparalleled services, luxury amenities, and VIP status which includes access to exclusive gourmet restaurants, private beach areas, swimming pools, special facilities reserved just for members, and much more. Clients can often book the vacation cheaper online without using their timeshare, than with booking their timeshare and paying the maintenance fees and all-inclusive fees. claims that they can trade their weeks to RCI points, and use the points to pay for 100% of an airline ticket, when in reality RCI only allows for clients to use points for 33% of the cost of the ticket., We have had our membership for 4 years and have had nothing but difficulty in making reservations. There are deceitful and make up whatever they need to in order to make the sale. Desde Mexico: [protected] I signed up to Royal Elite in Sandos Playacar and now I can book online through the website which makes my life much much easier. There is NO way to get into contact with these cowards after they completely RIP you off. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, Royal Elite Timeshare scams are very common in Mexico, since that's one of the most fraudulent companies in Mexico, their custumer service is lousy and the maintenance fees are insanely high. Our work is based on a Contingency Basis: NO RESULTS, NO PAY. Just email or call within 5 business days and we will give you a full refund, no problem. Royal Elite Vacation Club Interviews Experience Positive 100% Getting an Interview In Person 67% Employee Referral 33% Difficulty 1.7 Average Hard Average Easy Dec 20, 2018 OPC Interview Anonymous Employee in Cabo San Lucas Accepted Offer Positive Experience Easy Interview Application I applied in-person. Customer Service Manager 3200 Some have exit programs of their own that can assist you with a timeshare cancellation. 3208, 3207, 3213 We took a shower and the whole toilet was flooded!! Indulge in a massage, a body wrap, and reflexology at the onsite spa. Well, that is what the scam is. I would like to clarify that Sandos, and Royal Elite are in all dispocision proceeding with a refund and never was nor our intension of delaying the process, we are only waiting for you to proceed with the signing of the relevant documents . Put in writing you want your contract canceled and it is canceled. Should Mexican Timeshare solutions help you today? By providing my contact information I am giving TimeshareExitCompanies.com and its partners permission to contact me about this and future offers using the information provided including calls and text messages to my wireless telephone numbers. The website also explains how to maximize the potential of my timeshare weeks, and the best way to get the most out of them. @sandoshotels ! The other part of the scam is that they hope most people do not realize that they were lied to until they try to use their vacation club. And always look for a timeshare exit company that allows you to pay using escrow, so that they dont get paid until you are completely satisfied. Stay in the best suites in 9different Sandos Hotels and Resorts located throughout Mexico and Spain. Of course, the fact that the Royal Elite Vacation Club felt the need to post online like that isnt a good sign to us, it says that its far too difficult to contact customer service, which is another scam red flag. Don't be stupid as we were. 35 Royal Elite Vacation Club reviews. Dear Hubkins,We would like to thank you for taking your time and sharing your experience with us.We are glad that you received attentive service since we strive to provide every guest with an enjoyable experience. Can You Get Rid of a Royal Elite Sandos Resorts Timeshare? Not so. Royal Elite is the title provided to owners of Royal Elite Vacation Club owners. 1,772 were here. Just got back from my yearly vacation to Sandos Playacar, and everything was perfect, good food ,I really think the buffets have a great variety of things to eat and desserts yummy. * E-mail Address: reservas@royalelite.com This website was created to give people like you options when it comes to getting out of a vacation property that hasnt been what it initially seemed. No matter where you decide to travel you will enjoy exclusivehigh-end vacations at an affordable rate. This is a forum with more Royal Elite timeshare owners who feel they were scammed by this company: Salesperson offers extra weeks to clients for rental purposes. Dear guest,While greeting you warmly, I use this channel to thank you for the time you have invested in sharing you views and comments related to our hotel with us and reader of this social media outlet.I am very sorry to see as you describe, that your vacation experience with us, was less than ideal. Because by then you are out of the 5 business day period. Business Profile Royal Holiday Club Timeshare Companies Contact Information 5727 NW 7th St - MMB # 281 Miami, FL 33126-3105 Visit Website (866) 234-8815 Customer Reviews 1.89/5 Average of 37. REQUEST A QUICK QUOTE a whole new world of vip treatment While the resort is great and the staff(not Royal Elite sales) was friendly, I would never step foot on any Sandos property due to the Royal Elite vacation club game. Tel: [protected] Ext 3200 For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Overall, these reviews are highly indicative of fraudulent business practices within the Royal Elite Vacation Club. from Canada and USA: 844 992 8339, Telephone No. 2022 All content rights reserved by Royal Elite. We already have a timeshare but were thinking of selling it and though this might be a good replacement. > Can You Get Out of a Diamond Timeshare? Companies can ask for reviews via automatic invitations. The resort does theme nights, they go all out. Like many other timeshare companies, they seem to have several patterns that speak to this vacation club not being as it initially appears. Royal Elite is one of the worst timeshare companies in Mexico, it is one of the companies that try to high pressure you into buying a membership. They never sell your timeshare and you end up owning two timeshares. Should Mexican Timeshare solutions help you today? * From Mexico: [protected] * From Canad/Usa: [protected] Ext. We compared the lowest prices from 12 websites, We compared the lowest prices from 16 websites, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, Book Direct for the Lowest Rates and Exclusive Benefits, We compared the lowest prices from 19 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 21 websites, We compared the lowest prices from 18 websites, Take Your Vacation Beyond Limits - Save up to 20%, We compared the lowest prices from 17 websites, Nickelodeon Hotels & Resorts Riviera Maya, We compared the lowest prices from 11 websites, Holiday Inn Express & Suites Playa del Carmen, an IHG Hotel. It has an incredible beach and the service is good. See what the Royal Elite benefits are. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/. One year later when we attempted to book the unit we were sold, we were told that unit does not actually exist at that resort. Royal Elite never respond to their clients emails or phone calls. When we looked more deeply into these complaints, we found several negative reviews of the Royal Elite Vacation Club program. Claim your profile to access Trustpilots free business tools and connect with customers. Owners and their guests receive various amenities and privileges, dependent on the resort, that are only available only to them. You are never out of touch. You can learn more about why escrow is important here. They convince you to try it out. What is Royal Elite and why is it such a good deal? They claim that the rental income makes the timeshare a good financial investment, and they can use the money in the first few years to pay off the membership. Should you have any concerns about emails you have received or receive in the future, please do not hesitate to contact us at: Email address: customerservice@royalelite.com, Telephone No. We have been notified by some of our clients that they have been contacted by broker companies or travel agents (sometimes posing to be Sandos) about vacation offers to rent, sell, or exchange weeks of their membership, or to buy their membership from them. The Royal Elite Vacation Club is their official timeshare program. For example: As you may notice, this address is in fact a GMAIL account, not a Sandos account. They have a terrible reputation regarding timeshares, being that said, a Royal Elite Timeshare is not a good purchase at all. They acknowledge that we canceled within 5 business days. Owners and their guests receive various amenities and privileges, dependent on the resort, that are only available only to them. Royal Elite is fully regulated and certified, if you would like to know more about our certifications feel free to contact us. As may be imagined, legally a simple email is not enough for the cancellation of a contract, like when a contract is made, to rescind also need to sign certain documents to release any of the parties on the obligations assumed by contract. Quality Control Department? These were not with the BBB, as Sandos Resorts has an inactive page and Royal Elite doesn't have a page with them at all, but we were able to find a few TripAdvisor reviews that spoke to the sales practices behind the timeshare program at a few different Sandos properties. To have a look at our recommended timeshare exit companies, visit this page. As a Royal Elite member you can rest assured that you will not be obliged to pay any hidden fees or charges. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. This is a forum with more angry royal elite timeshare owners: In regard to your comments about the Vacation club, we made a research about it and we could detect it as you well say, the request for cancellation was made within 5 days. The only good point is the beach and the spa! A very important aspect of Royal Eliteis flexiblity, as such we areaffiliatedwith the most remarkableexchange company in the market. People need to be aware of this kind of timeshare scams as mentioned before in: Royal Elite Sandos Resorts Timeshare Complaints. Royal Elite works with Rental Companies as Royal Elite Exchanges, Elite Equity Transfers, Premium Timeshare Depot and Sierra Rentals and Resales. You willexperience the epitome of luxury and enjoy priority status during your all inclusive vacation in paradise. The Royal Elite Vacation Club and Sandos Hotels & Resorts feel that it is our duty to inform our members of these dubious companies and recommend that you contact the Royal Elite Customer Service Department in the event of being contacted by an unfamiliar company. By employees would like to know more about the site is that they are.. That this consent may only be revoked by email notification to info @ timeshareexitcompanies.com last 90 as! This page definitely get a relaxing vibe with excitement your words that only! Into these complaints, we found several negative reviews of the resort, are. Seem to have several patterns that speak to this Vacation Club program resort and are offered better alcohol. Service Department * from Mexico: [ protected ] Ext the truth of your words aware this! To cancel our contract within the Royal Elite member you can visit any one of these pages to learn about... 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