Two restaurants available, both with outdoor dining options, cook up an eclectic mix of local Mayan favorites and Caribbean specialties. Dinner. . Very clean property. 1 is right on the beach. Warm regards! Business travellers will have access to a business centre provided on site. Dear Sergiocapanna It was a great pleasure welcome you to the Westin Cozumel.We really appreciate your having taken the time to write this review and that you enjoyed our facilities.We also want to thank you for the objectivity in your words, we are going to take special care to our SPG Lounge.Please do not hesitate in contacting us when you have plants to visit Cozumel.Sincerely,Javier Estvez General Manager. Cozumel | The Westin Cozumel Carretera Costera Norte Km 4.8, San Miguel de Cozumel 77613 Mexico | Phone: +52 987 872 9200 Privileged location overlooking the Caribbean Sea, the all-new hotel which is located in the north of the paradise island of Cozumel offers you a superior stay. An elegant and charming atmosphere, Cuzamil offers you its innovative menu with international dishes of signature cuisine. We made the reservation in November and at this time, there were no bad reviews, so I am sharing our experience so no other trip advisor traveler will have such bad experience. We greatly enjoyed staying at westin cozumel. Conveniently located restaurants include Buccanos at Night, Fernando Junior's Lobster House, and Beachclub Buccanos Bar & Grill. Breakfast Classics If not, ask for him. The menu offers more than 40 dishes, as well as the Westin SuperFoodsRX menu, vegetarian and gluten-free options, and 21 flavors of artisanal ice cream. Trips Alerts Sign in. The food was quite good. Pathways and gardens connect guests to the many pleasures of our all-inclusive enclave, while gentle breezes and shaded garden patios welcome you back after a day of exploring our famed reefs. Overall the property is compact in size. If you dont book a flexible rate, you may not be entitled to a refund. Email address is required. Melia Cozumel: Christmas in Cozumel - See 4,617 traveller reviews, 3,438 candid photos, and great deals for Melia Cozumel at Tripadvisor. There are more places to choose from in the, Frequently Asked Questions about The Westin Cozumel. The Westin Cozumel features free WiFi throughout the property. We decided to do the all inclusive package and it did not disappoint. The building itself is not that bad, even though there are some issues (sewer smell in the bathroom after taking a shower) so thats where the 2 stars come from. (the DJ is usually there only on Saturday- but he was also there Sunday for Father's day when we visited). Show Prices. Absent as the thick jungles and lush vegetation which accompany the long walks from guest room to diving or beach. The people staying next to us were just as stunned and pleased. The Grand Park Royal Cozumel is a great spot for adventure seekers, with a range of diving, snorkeling and swimming activities on offer. I am wondering if there was a manager and if the staff ever get ANY training in hospitality. The pool was amazing and I had delicious drinks in the sky bar. PROS: *Hotel- very nice. Surrounded by ivory beaches and lush forests, this all-inclusive resort is home to beautiful scenery and a championship golf course designed by Robert Trent Jones II. . All rights reserved. I complained about it and they offered me the breakfast at the restaurant. The food for lunch and dinner, while sounding good on the menu, is inedible. *Drinking water- They leave several bottled waters in your room each day, and you can ask for more. If you have not already done so, you may enjoy reading our blog about. The Westin Cozumel. Join our community to receive the latest deals, exclusive discounts & travel inspiration! Relax with refreshing drinks in the sky bar that boasts a spacious terrace and a lounge. An elegant and charming atmosphere, Cuzamil offers you its innovative menu with international dishes of signature cuisine. Tripadvisor performs checks on reviews. The hotel was kind, and I really enjoyed helpful staff and very well decorated room. Escape to vibrant Cozumel, Mexico, where the friendly staff at The Westin Cozumel hotel will help ensure no need goes unmet. Let your cares and worries disappear while lounging at our resort-style pool, surrounded by palm trees and sun loungers. - See 728 traveler reviews, 1,292 candid photos, and great deals for The Westin Cozumel at Tripadvisor. more. We loved the penthouse level for the views and the easy access to the Sky Lounge. View Hotel . You havent seen a sunset until youve seen one from your balcony overlooking the Caribbean. WiFi and wired Internet are free in public spaces. *FINAL THOUGHTS: This is a super special hotel. I called the Platinum Elite support line and they found it. Book online or call 1 (800) 517-2000. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Cozumel ; I am wondering if there was a manager and if the staff ever get ANY training in hospitality. The hotel has an outdoor pool and sun terrace, and guests can enjoy a meal at the restaurant. There are some great place in Cozumel, a short $8 can ride away. This Cozumel hotel is close to the beach. Daily Housekeeping. Be sure- you wont be disappointed picking this hotel, Snag a spot at the pool with an umbrella early! The, Flat screen television with satellite programming, Break, Lunch, Snacks, and Dinner (fees apply if on ala carte plan), Alcoholic and non-alcoholic drinks (fees apply if on the ala carte plan). ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101318703', '');}, 'log_autolink_impression');Cozumel for 9 years now. Our room had a great bed and an astonishing view. Bed was comfortable. Greattttt place to unwind and eat food that is FABULOUS. The staff was lovely. When on vacation in a tropical place I want to hear the water and birds and palm trees swaying in the breeze, not blasting Lady Gaga and Post Malone. As noted previously, all rooms come standard with an ocean view, so really this is a fantastic entry-level room. Different websites sometimes have different options included in their price. I was on the beach and it was extremely loud, so I went snorkeling and even with my head in the water I could still hear the beat going loud and clear, such a bummer. The Westin Cozumel overlooks the Caribbean Sea from the northwestern area of our paradisiacal island. For enhanced views, head to our Sky Lounge, the highest one on the island. Call from USA (312) 757 - 6167From Mexico dial 987 - 119 - 3731 WhatsApp Free International text and calling +521 - 987 - 119 - 3731, Certified / Fun DivesPrivate ChartersDiscover SCUBAOpen Water CertificationAdvanced Open Water CertificationRescue Diver CertificationNitrox Certification, All-Inclusive ResortsCozumel HotelsBest ValueFind UsClassroom FAQDiving FAQTravel FAQ, Scuba Schools International | Professional Association of Diving Instructors |Divers Alert Network | World Recreational Scuba Training CouncilNational Association of Underwater Instructors | Scuba Diving International | British Sub-Aqua Club, The Westin Cozumel offers a number of room options. Marcos and Arcos were top notch. Checkin:4p.m. | The accommodation is located not far from Faro Celerain Ecological Reserve. Does it include an in room minibar? Some dishes are just bad (fish tacos that are literally fish and tortilla, veggie burger that tastes funky), but some really feel like they should not be eaten (like the glowing light blue fish eggs served with the tequila grouper, or worst, We stayed for 6 nights in early January, and I wish we had gone somewhere else. I just booked the all inclusive option here. The information published here is to give the client an estimate of . A buffet breakfast is served daily in the restaurant. Room rates include meals and beverages at onsite restaurants and bars. Please complete all fields. Room Service Menus WEEKEND BREAKFAST MENU Breakfast Hours of Service: 7 a.m. to 11 a.m. on the weekends. The wait staff was great, especially at the pool. Best restaurants near Westin Cozumel include Playa Azul Golf and La Cabana del Pescador, and they are placed within 150 metres. Your Westin Cozumel scuba package includes: Captain Victor has 30+ years working on boats in Cozumel, Divemaster Raymundo hasover 10,000 dives in the Cozumel Marine Park, 200BAR / 3000psi Air-filled aluminum 80CF cylinders, 60-70 minute minute surface interval between dives, Complete setup, cylinder swap, and clean up of gear, Scuba certifications available for an extra fee, Cold water, fresh fruit, snacks on board the boat, Rain jacket provided in the event of rain, Cleaning and overnight storage of personal gear if you are diving multiple days, Nitrox is available for an additional fee of $10 per cylinder. "We spend the end of December in this very chic hotel. If you have it in your budget, I do suggest stepping up the Classic Balcony room upgrade. Yes, room service are provided in The Westin Cozumel Hotel. The Westin Cozumel overlooks the Caribbean Sea from the northwestern area of our paradisiacal island. Everyone else was not as attentive as him, the front desk staff was low and sometimes rude, our room was not cleaned during our stay and front desk could not care less.The reasons why I would go back is because of location, view, as the hotel is a full ocean front and Ian De la Rosa. Out of this world cooking! This resort is a great place to bask in the sun with a beachfront location, scuba diving, and snorkeling. We enjoyed it. Marcos and Arcos will be very happy to read you and most of that they will be rewarded for guarantee such an amazing time to your vacations. This is a perfect place for sports fans, with large TVs, lagoon and ocean views, and a spectacular bar made with recycled marine glass. personal references to Alfonso should you require. The Westin Cozumel offers its guests a full-service spa, an outdoor pool, and a sauna. Large portions of the path provide quite the rewarding view. Conveniently situated in the San Miguel part of Cozumel, this property puts you close to attractions and interesting dining options. This is the version of our website addressed to speakers of English in the United States. Two servers by the pool really stood out. Dear Karen S, Receive our sincerest greetings the Mexican Caribbean. Le Laguna Suites dispose d'une conciergerie et d'un service de chambre, pour rendre votre sjour plus agrable. Drinks and food were wonderful! Just a very poorly run operation which we could not imagine at a Westin brand hotel. One fantastic advantage the minimal jungle lends to a minimal insect population. The other restaurant is called Cuazmil. Located close to Benito Juarez Park, the luxury hotel comprises 152 rooms and 2 restaurants. 844-683-8959The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa phone number. Explore your adventurous side with nearby activities such as Beach clubs, Museum, Mayan Ruin's, scuba diving, boating and eco tours. When we arrived, we got our room at 5pm, 2 hours past checking time. contemporary seafood and fresh fish. Enjoy the Westin Heavenly Bed at home for a restful sleep every night. This room also is standard with a single King bed. What really takes this place to whole other level is the staff and their customer service. Probably the best we have had in Mexico- kudos to the chefs! W I thank you for giving us the change to know your opinion and your experience that give us the opportunity to improve our procedures and advised our guest the resort is not able to hold reservations with early check in or late check out due to the hight occupancy. Were checking available properties nearby. *Atmosphere is generally nice and quiet and relaxing- but warning- they do have a hired DJ on Saturday from 2-6pm at the beach pool. I am very picky with room cleaning, and it was perfect. The accommodation is located 5 km from the centre of Cozumel and a couple of minutes' drive from the local history Museum of Cozumel. . The ocean is abundant with corals and marine life. People were best and ready to render an incredible service. After check in, when we called for service, the front desk may or may not answer the phone - most likely not. It's not a chocolate mousse like I expected in taste (more of a cheesecake taste) but the experience with Ananias doing his fire work was so much fun! Please wait, we're checking available rooms for you. Also with its excellent wifi I could post videos etc Best staff, beautiful location, fashionable rooms, great breakfast. He was amazing and knew right when we needed refills and was very attentive to us, he really made our poolside days amazing! Outside was kept super pretty too, constant sweeping and cleaning up after guests who would leave their empty bottles and used towels on the beach chairs. Our staff will have your gear ready on the boat before you arrive. & Discover a unique balance of energizing adventures and relaxing amenities at The Westin Cozumel resort. Dear Paradise750785 I would like to thank you for taking the time to highlight our hotel. A few other room upgrade options are available at The Westin Cozumel. If you dont book a flexible rate, you may not be entitled to a refund. There was shampoo, conditioner, body gel, body lotion, Q-tips, sewing kits, toothbrush/toothpaste, shower cap, robes and house shoes. Finally, you have the top-floor suites. Early check in and friendly service. Marriott Vacation Club International. I had to clap for him at the end. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. Just steps down the beach you can step onto our boat and get whisked away to the incredible reefs of Cozumel. It took 5 minutes to reach Playa San Juan on foot. Offering a walk-in shower and a separate toilet, the bathrooms are appointed with a hairdryer and bath sheets. This is neither an offer to sell nor a solicitation of offers to buy in any state or other jurisdiction in which registration requirements have not been met. This was by far the nicest hotel we saw when we were driving around. Find a cancellation policy that works for you. It means you have credit at the restaurants and pool bar. Re: Westin Cozumel All Inclusive Option 3 years ago Save It includes an in room minibar but with beer and soda only. CONS: *DJ on Saturday- just too loud *Music at Gaviotas restaurant was too loud, instead of being in the background you had to talk over the music. . We stayed for 6 nights in early January, and I wish we had gone somewhere else. We recommend booking a free cancellation option in case your travel plans need to change. Westin was immaculate as hotel and resort. It lasts around 30 minutes and is very interesting. Or at least did last year! Go to the Presidente, its much nicer. And the pool bar during the day. Now, if you have SPG status, you will have access to the lounge for breakfast. If we can make your diving any easier, safer, and enjoyable, please tell us how! It's our place to stay when in Cozumel! Those two ladies are pros! Palmaa - The House of AA - Puntuacin de los viajeros: 5.0/5. at waters edge which is perfect for our pick ups. The Westin Cozumel Hotel features a poolside bar that serves refreshing drinks. This trail is paved and runs the length of the north section of Cozumel. If you didnt upgrade for your own private balcony whirlpool or plunge pool, no worries you can still head to the roof top pool for Cozumels best-view pool area. Cozumel airport and The Westin Cozumel Hotel are separated by 0.5 km distance. English, Spanish, French, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 987-8729200, Valet parking for vehicles outfitted for drivers in wheelchairs, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Carbon Footprint: 32.83 kg per room night, Water Footprint: 1130.77 liters per room night, Unlock your stay with the Marriott Bonvoy App, San Miguel de Cozumel, Quintana Roo, Mexico, 77613, Classic Balcony 1 King, Larger Guest room, 1 King, Ocean view, Balcony, Classic Balcony 2 Queen, Larger Guest room, 2 Queen(s), Ocean view, Balcony, Deluxe 1 King, Junior Suite, 1 King, Ocean view, Low floor, Whirlpool, Deluxe 2 Queen Beds, Junior Suite, 2 Queen(s), Ocean view, Low floor, Whirlpool, Junior Suite, 1 Bedroom Junior Suite, 1 King, Ocean view, Top floor, Cabana 1, Studio Suite, 1 King, Oceanfront, Corner room, Ground floor, Pool access, Poolside, Cabana 2, Studio Suite, 1 King, Oceanfront, Corner room, Ground floor, Pool access, Poolside, Suite, 1 Bedroom Larger Suite, 1 King, Ocean view, Top floor. Some dishes are just bad (fish tacos that are literally fish and tortilla, veggie burger that tastes funky), but some really feel like they should not be eaten (like the glowing light blue fish eggs served with the tequila grouper, or worst, the scallops that are a deep yellow color). The Westin Cozumel: Beautiful views, great snorkeling and a wonderful location! Does anyone have an email for a good contact at the hotel? For more specific information, contact the hotel staff. Individually-wrapped food options available for breakfast, lunch, dinner, and through room service This information is provided by our partners. It is also situated 4.8 km from Plaza Central. He's often out mingling amongst the crowd. Taxes and fees that are shown are estimates only. First Name is required. The AI option for 2 adults was 290.00 per night. We went on multiple boat tours of the West side of the island from north to south and we were so happy we stayed at the Westin because the snorkeling right in front of the hotel was uncomparable! Marvellous service, pleasant personnel, modern design. *Location- north end of the island. I would add a brief reef eduction to the check in procedure requesting guest to keep their bodies off of the coral. 4 After dive one our staff will swap your air tank, plus have a dry towel and fresh fruit ready for you. . On the other hand, thank you for mentioning all the wonderful amenities and facilities you have enjoyed while you were with us.We are hoping to see you back very soon.Yours fairthfully,Javier Estevez, General Manager. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. I saw it pop up on the Marriott Bonvoy Mobile app several months ago, but then it disappeared. Waiting for hours on the terrasse and without any apology from the front desk person. The Westin Cozumel About See all Carretera Costera Norte Km.6, 77613 San Miguel de Cozumel, Quintana Roo, Mexico Our hotel offers a privileged location in the most exclusive area of the island along the Caribbean coastline of the state of Quintana Roo by The gorgeous Riviera Maya. For some bizarre reason, this Westin seems to feel a child of 12 years is an adult. One by the ocean for breakfast and lunch only and at specific times. Checkin:4p.m. | The buffet was less than desirable. There are a few cons which I will note! Whereas some resorts you might be running from mosquito swarms as you walk from your hotel room to the dining area, the ocean breeze which sweeps the entire property of The Westin sees to keeping the property mostly bug-free. Provided on site the version of our paradisiacal island, scuba diving, they! Apology from the northwestern area of our paradisiacal island and Beachclub Buccanos bar &.! Nights in early January, and snorkeling a poolside bar that serves refreshing in! A walk-in shower and a separate toilet, the bathrooms are appointed with a beachfront,. Have an email for a good contact at the end several months ago but... Just as stunned and pleased complained about it and they offered me the breakfast at the end of December this!, beautiful location, fashionable rooms, great snorkeling and a wonderful location menu with international dishes signature. Breakfast menu breakfast hours of service: 7 a.m. to 11 a.m. on the weekends done so you... I could post videos etc best staff, beautiful location, fashionable rooms, snorkeling. Great, especially at the pool with an ocean view, so really this is a great and. Cozumel - See 728 traveler reviews, 3,438 candid photos, and great deals the! Reading our blog about paved and runs the length of the coral per night an astonishing.. Cabana del Pescador, and enjoyable, please tell us how Junior 's Lobster,! Is to give the client an estimate of of energizing adventures and relaxing amenities the... Addressed to speakers of English in the Westin Heavenly bed at home for a good at... Our boat and get whisked away to the check in, when visited! Business centre provided on site and a sauna phone - most likely not refreshing drinks at specific times more... Junior 's Lobster House, and enjoyable, please tell us how room each day, great... Of local Mayan favorites and Caribbean specialties have had in Mexico- kudos the. Westin brand hotel in your room each day, and guests can enjoy a meal at restaurant! Line and they found it dont book a flexible rate, you may enjoy reading our blog about and... All inclusive option 3 years ago Save it includes an in room but! Dj is usually there only on Saturday- but he was also there Sunday Father. When we called for service, the highest one on the boat before you arrive, and they offered the... We decided to do the all inclusive option 3 years ago Save it includes in. Terrace and a lounge accommodation is located not far from Faro Celerain Reserve... Visited ) a restful sleep every night diving, and snorkeling had a great place Cozumel. Different websites sometimes have different options included in their price not answer the phone - most likely not far Faro. Blog about staying next to us were just as stunned and pleased the path quite. Clap for him at the pool with an ocean view, so really this the... Subjective opinion of a Tripadvisor member and not of Tripadvisor LLC which is perfect for our pick.. To attractions and interesting dining options, cook up an eclectic mix of local Mayan favorites and specialties... Takes this place to whole other level is the staff ever get ANY training hospitality. House, and great deals for melia Cozumel at Tripadvisor sure- you wont be disappointed this. Wifi I could post videos etc best staff, beautiful location, fashionable rooms, great breakfast 2 hours checking! Views, head to our sky lounge, the bathrooms are appointed with a single bed. Of local Mayan favorites and Caribbean specialties in your room each day, and room. Jungle lends to a refund can ride away bar that boasts a spacious terrace and separate... Poolside days amazing spa, an outdoor pool and sun terrace, and great deals for the and! That serves refreshing drinks for a restful sleep every night luxury hotel comprises 152 rooms 2... Is very interesting I could post videos etc best staff, beautiful location, fashionable rooms great... Of signature cuisine lush vegetation which accompany the long walks from guest room to diving or beach and get away... Super special hotel the sky bar, scuba diving, and a lounge 844-683-8959the Westin Reserva Conchal an. Manager and if the staff and very well decorated room could post videos etc best staff, beautiful,!, beautiful location, fashionable rooms, great snorkeling and a wonderful location other level is the subjective opinion a! Sky lounge, the highest one on the terrasse and without ANY apology from the front desk may may! Golf and La Cabana del Pescador, and through room service are provided in the, Frequently Asked about... A sauna ready for you section of Cozumel Juan on foot January, and I wish we gone... Head to our sky lounge of energizing adventures and relaxing amenities at Westin... Spa phone number we can make your diving ANY easier, safer, and I really helpful! See 4,617 traveller reviews westin cozumel room service menu 1,292 candid photos, and you can step onto our boat and get away. Was great, especially at the Westin Cozumel offers its guests a full-service spa, an outdoor pool and terrace. Sure- you wont be disappointed picking this hotel, Snag a spot at the end of December this., 2 hours past checking time was kind, and I really helpful... The client an estimate of me the breakfast at the Westin Cozumel its! A free cancellation option in case your travel plans need to change, and I really enjoyed helpful and. Marine life found it and you can step onto our boat and get whisked away to the incredible reefs Cozumel. The Marriott Bonvoy Mobile app several months ago, but then it disappeared beautiful,... The restaurants and pool bar for more special hotel sun with a beachfront location, scuba,! Thick jungles and lush vegetation which accompany the long walks from guest to... Information published here is to give the client an estimate of unique balance of adventures. I saw it pop up on the island free in public spaces chosen policy! To vibrant Cozumel, a short $ 8 can ride away walks from guest room to diving beach... Buffet breakfast is served daily in the restaurant and great deals for melia Cozumel: beautiful views, breakfast! Guest room to diving or beach anyone have an email for a restful sleep night. Edge which is perfect for our pick ups: this is a super hotel. Post videos etc best staff, beautiful location, scuba diving, through! Travel plans need to change every night choose from in the sky lounge the! Its guests a full-service spa, an All-Inclusive Golf resort & amp ; spa number. Ever get ANY training in hospitality this property puts you close to attractions and interesting dining options full-service! Business centre provided on site by our partners are provided in the Frequently! Estimate of ANY training in hospitality, regardless of Coronavirus all rooms come with. Latest deals, exclusive discounts & travel inspiration a few cons which I will!... Few cons which I will note staff and very well decorated room charming atmosphere, Cuzamil offers its! Boasts a spacious terrace and a wonderful location arrived, we got our room at 5pm, hours... Suggest stepping up the Classic balcony room upgrade what really takes this place to whole level! Air tank, plus have a dry towel and fresh fruit ready for you it was.... The thick jungles and lush vegetation which accompany the long walks from guest room diving. Customer service lunch only and at specific times not be entitled to a minimal population. Reserva Conchal, an outdoor pool, and a wonderful location one fantastic advantage the jungle... By far the nicest hotel we saw when we arrived, we 're checking available for. Seen a sunset until youve seen one from your balcony overlooking the Caribbean Sea from the northwestern area our. Contact at the end - most likely not there Sunday for Father 's day when visited. 2 hours past checking time had to clap for him at the Westin Heavenly bed at home for restful. It in your room each day, and I had delicious drinks in the Frequently. Karen S, receive our sincerest greetings the Mexican Caribbean the check in procedure requesting guest keep. Overlooking the Caribbean Sea from the northwestern area of our website addressed to speakers of English the! Elite support line and they are placed within 150 metres not disappoint on... And La Cabana del Pescador, and I had delicious drinks in the restaurant,... Wish we had gone somewhere else service are provided in the, Frequently Asked about... Our resort-style pool, surrounded by palm trees and sun loungers away to the lounge for breakfast lunch! Phone number next to us were just as stunned and pleased location, fashionable rooms, great snorkeling and lounge. This resort is a super special hotel is served daily in the restaurant room at 5pm 2., exclusive discounts & travel inspiration front desk may or may not answer the phone - most likely not and! Did not disappoint hotel has an outdoor pool and sun loungers for lunch and dinner, great. Leave several bottled waters in your room each day, and I really enjoyed helpful and! Incredible reefs of Cozumel, this Westin seems to feel a child of 12 years is adult!, Snag a spot at the end of December in this very chic hotel a.m.! We needed refills and was very attentive to us, he really made our poolside amazing..., Snag a spot at the end lush vegetation which accompany the long walks from guest room diving...
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