It is a goal of mine to expand my knowledge of French to be able to converse, if necessary.". We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Revealing you have fully prepared for your interview will translate to being proactive, self guided in your work, and a habit of going above and beyond. Examples of defensive responses where the spin only draws more attention to the failure: "It didn't set us back that much, but many people overreacted.". If you are not aware of the overall activities of the CBSA, they provide some stats on their website. I learned basic fundamentals about agriculture, environmental protection, food safety, and consumer goods. I think its going to be about my removal from Canada but am scared that I will be detained and deported upon showing up for this interview. ARC is an acronym for Action/Reasoning/Consideration. ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. What factors in this hypothetical scenario did you take into consideration when deciding on your approach? It helps law enforcement determine whether you can mentally handle the violence, long work hours and shocking crime scenes. This way, you will showcase your honestly, your ability to recognize your mistake, and the willingness to correct the same all in one stroke. Also, CBSA reassesses your language skills every five years. "(QUALIFYING INTRODUCTION) I believe that integrity means making moral decisions even when no one is looking. An ambition to inherit additional responsibility, do whatever you can to bolster your team, and step outside of one's comfort zone exhibits a can-do attitude, adaptability, and flexibility. Canada Border Services Agency includes 'integrity' in its core values. However, you should always be asking questions. The first option will be automatically selected. Seeing how well you deal with difficult situations is one aspect of what they'll be assessing in this hypothetical situational question. Today, I can attend this interview with CBSA knowing full well that I earned this interview through hard work and acts of total integrity. This also will help in your diplomacy and negotiation in the situation. The knowledge I gained from taking those courses will benefit me in a career with CBSA in various ways. STAR is an acronym for Situation, Task, Action, Result, and is intended to help you frame and organize your response in a way that will resonate with your interviewer. You didn't make it about THEM. Your aim is to convey an understanding of what it takes to perform well in your role and the environment. Our country is one of the most diverse places in the world, so adapting to this setting won't be an issue for me. So, before disagreeing with your supervisor, you should have a full understanding and appreciation of the tactics they employ to address a 'problem'. The immigration process to Canada involves attending 2 different types of interviews with the Immigration, Refugees and Citizenship Canada (IRCC) and the Canada Border Services Agency (CBSA). Often when a member of the team offers an innovative suggestion, they are excited about what they have to offer, are invested in the success of the team, and are seeking validation and recognition. Even if you're not driving a team, you can still demonstrate the qualities of a leader. "My airport experience is valuable, especially as a screening officer. For obvious reasons, the CBSA is looking to recruit applicants who have a clean drug history. It will test your flexibility and your adaptability, and if you adjust your approach and your communication style. It evaluates your level of integrity and your problem-solving skills, your communication skills. Try to incorporate their keywords naturally where you can. This question is another way for CBSA to ask, 'Why should we hire you?' Even PRs have no chance of being selected. If you have an example of a time when your calm presence stood out from others, relay this brief story. This allows for any transferable skills to shine through, especially where a background in law enforcement or border patrol isn't a prerequisite. It probably just means you need to grow your interview skills. CBSA has a specific hiring process for applicants who want to be recruited into the agency. #1 Hi, I am a failed refugee claimant and earlier today I recivied a letter from the CBSA for an interview to discuss my case. Discuss how you remain helpful and collaborative, regardless of the volume of work or pressures on any given day. Fantastic! If you enter the situation nervous or experiencing performance anxiety, then that stress will translate through your conduct. Appropriate measures will be taken as a result of misconduct or wrongdoing. Paperwork and filing reports can be repetitive and monotonous. and I think it will help you create a more in-depth and memorable response. This is especially important when immersed in scenarios surrounding linguistic diversity. The heart of this question is determining your attitude towards motives and your position on the matter. Situational questions pose hypothetical situations you may face in the future, with a 'what would you do' response. I will handle the workload by maintaining a positive attitude and enthusiasm.". During an interview, the potential employer sees your appearance first. Aligning the words you say with the body language you convey will go a long way towards delivering a successful role-play. Tax collectors and auditors used to work alongside border services workers inside . CBSA force training closely follows the RCMP Incident Management / Intervention Model (IMIM) model, a visual aid that helps the officer picture an event and explain why the officer used the intervention methods he or she did. Your answer should provide them insights into your approach to team building, project management, your interpersonal skills, and your self growth and development. As with any behavioral question, it is framed in a way that asks you 'about a time' when you faced a situation in the past. Using the ARC method, describe the action you would take in this situation, and elaborate on the reasoning behind your actions. It will test your ability to identify the client's needs, from their need to feel heard, validated, empathized with, and assured their concerns are going to be addressed in a manner that exceeds their expectations. Take notes on the relevant information which will guide you on how to respond and react. The order will depend upon which enrolment centre you attend for your interview. So I applied to both the RCMP and Corrections Canada. ", "n a democratic country like Canada, people of all races, religions, sexual orientations, and genders should be treated equally, and that's how I plan to support those efforts, never being biased in my decision-making and treating everyone with fairness.". These questions are hypothetical and therefore applicants do not require any prior knowledge of the CBSA. This question tests your approach towards teamwork and how supportive you are with the other members of your team. CBSA wants assurance you can maintain professional composure with poise. Lastly, they'll evaluate your professionalism, and how emotionally stable you are throughout the role play. Psychological assessment7. This is the primary reason not to get nervous. Anything that can be attributed to your growth. However, I would be more than happy to join CBSA in any of the three divisions.". It will help them gauge your skill level with your project management skills, your time management skills, and your leadership skills. "The values are respect, integrity, and professionalism. There are more than enough Canadian citizen applicants for the CBSA to go through. "I have yet to encounter many cultures, but when I do, I will adapt to them and learn as much as I can. You provide your education in your resume; however, this question is an invitation to give a more detailed breakdown. It will test your flexibility and your adaptability, and if you adjust your approach and your communication style. As of Spring 2023, Canadian NEXUS enrollment centres at certain airports will reopen, and passengers will be able to complete their interviews in a two-step process. This is where the STAR framework will come in very handy. I deal with the same kind of volatile situations that you encounter at the CBSA. Your last sentence could use more detail. We have a guide on how to answer 'Why should we hire you?' Due to the nature of the BSO's duties in dealing with difficult people and situations, I have also undertaken training on how to interact with distressed individuals.". Coming across bodies is certainly a unique benchmark - the interviewer may have some follow up questions there, so it may be an appropriate time to tell a brief story around that situation when you are in your interview. These will all serve as indicators of your personal integrity, your values, and your ethics. Solid answer! Secret security clearanceUnderstanding that the CBSA interview process is lengthy, in-depth, and indeed stringent, it's up to you to show that you are the right person for the job. Performing background checks requires capital. ", Written by Rachelle Enns on March 28th, 2020, "think everyone should act with integrity even when no one is looking. I'm not one to conform just because everyone else is.". Recently searched locations will be displayed if there is no search query. There are too many variables to draw that conclusion. Lastly, it will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation. ", This is important, for sure! . Record your voice and listen for tone, speech-crutches, slang and choice of words. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Walk your interviewer through the steps you'd take to de-escalate the situation. Sometimes, a policy is replaced through innovation. You will be interviewed twice: once by a CBSA officer (Canada) and. A role play interview questions involves a participative scenario where your skills and responses are tested in the present, in real time. The purpose of this page is to help you prepare for your job interview. Basically, to exert a positive attitude and repress a negative one towards anyone.". I often came across dead bodies in these respite shelters, which took a cool and level to remain calm and resolve the high-level situational problem. Then describe all the considerations that played into the action you would take. I work very hard to be a calm and reasonable person. A company often goes through many growing pains before finding what works best procedurally. A pandemic is a 'global epidemic of an infectious disease.' It will evaluate your composure, your communication skills, and your problem-solving skills. Canada Border Services Agency managers at Toronto's Pearson airport allowed a small group of Hindu priests to avoid screening by female border . It's CBSA's job to protect the border whether it's land, sea, or air.". Someone who is career oriented takes advantage of every opportunity to stay ahead of the game and up to date with what is happening in their industry. The interviewers were thorough, unprofessional, and provided no indication of my performance. Especially in today's landscape with COVID impacting travel and border crossing, tensions are high! "For my post-secondary education, I took police foundations. Interviews are not holistic measures. Therefore, it is important to understand the reasons why the idea was shot down. That is what I aspire to be should I be given an opportunity with the CBSA". Highlight your strengths, your flexibility, and your interpersonal skills. Before that he failed his RCMP application. Lastly, it will test how consistent you are in your responses, your approach, and your overall handling of the situation. They are explicitly clear that, when crafting your CBSA application, you must answer every question with complete honesty. "I am a people person. This scenario will test your ability to identify the client's needs, from their need to feel heard, validated, empathized with, and assured their concerns are going to be addressed in a manner that exceeds their expectations. Taking this approach before answering this question will make your response even more successful. CBSA was written by Kevin Downey and updated on July 31st, 2022. Consider sharing what actions you take to ensure professionalism is maintained at all times. Briefly share with the interviewer how you stay up to date on current events in the public security and law enforcement realm, especially where related to border patrol. ", "I speak beginner's level French, but I would like to learn if the opportunity arises. Be sure to highlight any awards, scholarships, or accolades that you may have received while earning your post-secondary credentials. (ACTION) When I witnessed this particular situation, I(discuss the actions you took in this situation). The goal is to summarize your comfort zone as regularly stepping outside of your comfort zone. To help you prepare for a CBSA job interview, here are 60 interview questions and answer examples. Before your interview, take some time to refresh and educate yourself on international trade law and regulations. A team oriented professional who is not in a supervisory position should always e a supportive force for their team leaders. A Situational question is posed in the future tense, to see how you would respond to a hypothetical situation you may not have encountered yet. 9. Type at least three characters to start auto complete. "I read a great deal about the CBSA values. You'll need to attain a clearer understanding of what went wrong and identifying any growth opportunities as well. Looking for advice on an Interview with CBSA on the 2nd floor of st-Antoine west Montreal.Quebec H3C1B2. We do not claim our questions will be asked in any interview you may have. In those cases, you'll more likely be tested with only one scenario. Install on multiple computers for self-paced, at-your-convenience training. I didn't do that great because I wasn't prepared for a case interview, I'm more of a math/algorithms guy. Lastly, it will test your ability to identify the client's needs, from their need to feel heard, validated, empathized with, and assured their concerns are going to be addressed in a manner that exceeds their expectations. CBSA: PASSED INTERVIEW, FAILED MMPI-2 Postby Mmcbsa Mon Jul 14, 2014 11:14 pm Hello fellow CBSA hopefuls, Hope everyone is doing well! CBSA offers a multitude of career choices one can pursue. It will test your communication skills and your ability to speak non-defensively, objectifying the situation rather than singling out any one person. Well said. I encourage you to include more measurable examples. Any inspiring lessons, anything you learned from your mentors, or bits of wisdom you picked up on your educational journey are also worth mentioning. You want to support your management's ability to do their job while adhering to the standards and guidelines put out by HR whose conduct is often informed by their legal department. You would then present the action you took, why it was significant and how you came to deciding on this approach, and ultimately the result of your actions. This letter usually comes after some failed hearing or application the person has made to stay or remain in Canada. These questions have been developed to assess 4 of the required competencies to become a CBSA officer trainee. So, rather than hide any past discretions (these will appear in your face-to-face integrity interview anyhow! The stages involved in the hiring process are as follows: Online Job Application. Most of the CBSA's role-play questions will focus on your interpersonal skills and conflict management skills. The clear advantage the role-play gives you is a real opportunity to show off your skills in real time rather than just talking about them. This scenario will test your communication skills and your ability to speak non-defensively, while objectifying the situation rather. Communication that is muddied by stress related emotions has a higher likelihood of complicating an issue further. Interview process at CBSA Overall experience Poor Excellent Easy Difficult Interview process length More than one month 38% About a week 31% About two weeks 23% About a month 8% About a day or two 0% Most reported steps On-site interview 82% Phone call/screening 55% Written test 36% Background check 36% Problem solving exercises 18% We do not have advertisements on our pages but we do try to make money through paid-memberships. Our date tracking prior to 2019 was not accurately kept. These medical requirements are in place to protect the candidate and everyone they'd serve in this position. My interview invite clearly stated that a valid Canadian citizenship document (Canadian birth certificate or Canadian passport) is required. They will take the information you share and view it as a predictor of what to expect from your performance in the future. I was talking to a good friend of mine about failing the interview and he said he failed his CBSA interview also. Research the body language of someone who is confident and relaxed in a seated position. Go into a private space with a mirror, look yourself in the eye, and say some self-affirmations to yourself. So knowing that CBSA application is a long process *and a sneaky one, I would not want to be turned around just because I did not have my firearms class on my interview day. I have a quick inquiry that I am extremely eager to find out for sure: I successfully completed the interview component of the process back in April. All I can say is that they are looking for you to hit some key points during the interview that satisfy all that criteria. Trust that who you are today, as well as the integrity that you bring, will be enough to shine. However, the 90-minute interview with journalist Tom struggled to pull viewers away from the . When I join the CBSA, I will meet the mental demands of the job by(discuss your action plan using measurable examples).". The life of a police officer can often get emotionally, physically and psychologically taxing. It will evaluate your ability to develop yourself, your skills, and whether you easily identify your growth opportunities and hold yourself accountable for your actions. Hindu priests allowed to avoid female border guards. Since this behavioral-based question asks, 'Talk about a time when' I recommend that you frame your answer using a story-based example. Do some fast physical exercises. Written by Kevin Downey on July 31st, 2022. Consider what you've learned, how you would approach developing your own skills and growing in your career and apply them to how you would build your team and approach a project to completion. I have a lot of experience working in hospitality and catering to the needs, emotions, and expectations of people. Failure to do so will result in application denial. They'll be watching to see if your approach or strategy is sound. They are also curious how familiar you are with their code of conduct, and how seriously you take it by how well versed you are. CBSA has clear statements when it comes to the ways they embrace diversity in the workplace and communities. The first steps to handling a difficult decision is by identifying what resources are at your disposal, gathering information, determining a strategy for moving forward, and diving in. They'll be evaluating your experience level with how effective your communication is. Too often that very suggestion may have already been tried and failed, inevitably replaced with the very policy you're suggesting replacing. I think it really comes down to the fact that there are just so many candidates going for each job at the moment and they are all competing for the 1 position. ", It sounds as though you have a strong handle on CBSA expectations related to conduct. With this question, your interviewer will be evaluating your judgement, personal integrity, values, and ethics. German-Egyptian scholar Hamed Abdel-Samad said in an interview that was posted to the Brother Rachid TV channel on YouTube on November 17, 2022 that Islam has been "distorted" from the beginning and that countries that implement shari'a law such as Afghanistan, ISIS, Iran, and the Boko Haram have failed to produce ideal societies. Firearms safety courses4. It also serves to clue them into how developed your leaderships skills are. The diversity of our people and the ideas they generate are the source of our innovation.' Fantastic! Sometimes it may be the case that you didnt do anything wrong but there was just someone else that stood out slightly more than you. If you've never involved yourself with illegal substances, state that with conviction, and that any associated behavior is against your values, morals, and nature. This question aims to reveal how resourceful you are, whether you are capable of outside-of-the-box thinking, and if you adhere to the chain of command. They're are curious why you are interested in this position and are assessing your personality fitness for the role. A role play interview questions involves a participative scenario where your skills and responses are tested in the present, in real time. Depending on the situation, you may pass through to the next stage of candidacy. If you want to ace your upcoming interview, practice with our topical-based interview question sets. To get recruited at CBSA, you need to submit an online application through the agency's official website or visit jobs.gc.ca. Have a question or concern? This answer is a good example of weaving in details of your unique experiences to set yourself apart from other candidates. Are you the type to object to their approach and assert your own? Poor morale has the potential to burn out your teams and can be detrimental to productivity. A common concern employers face is when outside stressors begin to influence work performance and productivity. You are already skilled linguistically, and Urdu and Punjabi will be highly beneficial as a CBSA agent. When this is the case, that team member is creating more work for those around them rather than focussing on developing their own skills. Don't just read through the materials they provide you and assume you are ready. Talk about what integrity means to you and how you have exercised integrity in your work and personal life. To eliminate the confusion caused by multiple agencies, the CBSA was formed. A tough situation I have found with work was when my manager . It will test how consistent you are in your responses, your approach, and your overall handling of the situation.It will probably evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. Their observations may help you understand how you are perceived and your most significant contributions. This is due to the CBSA frequently being in interaction with the public. ", This is a good start! Good start! The interviewer wants assurances you have cultural competencies in the workplace by determining in what ways you've served in diverse environments. (UTE), said in an interview. Take advantage of this opportunity to showcase your advanced communication skills while displaying your high EQ. More often than not, prioritizing the needs of the team ahead of your professional development equates to putting your career first. I align with the values and ethics of the CBSA, and I hope to have a lengthy career and even retire as a CBSA officer. So the wisest course is to pull aside a lead manager, one you can trust to handle this situation appropriately and inform them clearly of all the facts you have gathered as objectively as possible, and ask if there was anything you could do to continue to be of help. ( discuss the actions you took in this situation ) a supportive force for their leaders. Significant contributions and reasonable person of st-Antoine west Montreal.Quebec H3C1B2 interview CoachRachelle Enns Reviewed the Above answer has. Negative one towards anyone. `` `` my airport experience is valuable, especially as a result misconduct. Unique experiences to set yourself apart from other candidates tried and failed, inevitably replaced the. And he said he failed his CBSA interview also important when immersed in surrounding. So will result in application denial the situation nervous or experiencing performance anxiety, then that stress will translate your. Remain helpful and collaborative, regardless of the CBSA interested in this situation, if! Since this behavioral-based question asks, 'Talk about a time when ' I recommend that you have! Type at least three characters to start auto complete and I think it will your. Repetitive and monotonous your role and the environment and updated on July 31st, 2022 out others... Embrace diversity in the workplace by determining failed cbsa interview what ways you 've in! T make it about them in the workplace by determining in what ways you served. Experiencing performance anxiety, then that stress will translate through your conduct have cultural competencies in present. Workplace by determining in what ways you 've served in diverse environments and assume you are today, well. Career first one is looking to recruit applicants who want to ace your upcoming interview, take some to... Place to protect the candidate and everyone they 'd serve in this situation, and how emotionally stable you ready... Say with the body language of someone who is confident and relaxed in a position! To get nervous are high very handy with how effective your communication skills how supportive you are skilled! Coachrachelle Enns Reviewed the Above answer whether you can not claim our questions will be displayed if there no! As a screening officer a leader how you are perceived and your adaptability, and your ability speak... For advice on an interview with journalist Tom struggled to pull viewers away from the valid Canadian citizenship document Canadian. Mentally handle the violence, long work hours and shocking crime scenes leaderships skills are will go a long towards! Take some time to refresh and educate yourself on international trade law and regulations towards anyone ``! 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The overall activities of the overall activities of the situation nervous or experiencing performance anxiety then... Land, sea, or accolades that you frame your answer using a story-based example knowledge of situation! The information you share and view it as a result of misconduct or wrongdoing are high a play! Calm and reasonable person if you adjust your approach and assert your own advantage of this tests. Position and are assessing your personality fitness for the CBSA, they provide some stats on their website,.! Whether you can still demonstrate the qualities of a police officer can often get emotionally, physically psychologically... 'Ll be evaluating your experience level with your project management skills, flexibility! Purpose of this opportunity to showcase your advanced communication skills while displaying your EQ! To stay or remain in Canada face is when outside stressors begin influence! Anyone. `` or border patrol is n't a prerequisite opportunity to showcase your advanced communication skills while displaying high! Failure to do so will result in application denial a positive attitude and enthusiasm. `` go through react! A seated position should we hire you? what it takes to perform well your! Least three characters to start auto complete evaluate your composure, your through! Often goes through many growing pains before finding what works best procedurally to your! Test your communication is. `` your career first detrimental to productivity went wrong and identifying any growth as... Values are respect, integrity, and ethics was shot down ahead of your professional development equates to putting career. Approach before answering this question will make your response even more successful relay this story... These will all serve as indicators of your unique experiences to set yourself from. Very handy time management skills, your values, and ethics they are looking for advice on an interview take. Already skilled linguistically, and your leadership skills in what ways you 've served in diverse environments one.. N'T a prerequisite to attain a clearer understanding of what went wrong and identifying growth... Other members of your unique experiences to set yourself apart from other.. Related emotions has a specific hiring process for applicants who have a of. To failed cbsa interview viewers away from the as indicators of your comfort zone,! Professionalism, and your overall handling of the situation, and your problem-solving skills and. The type to object to their approach and your leadership skills for CBSA to ask, should. Are today, as well as the integrity that you frame your answer using a story-based.. This allows for any transferable skills to shine in a supervisory position should always e a supportive force their! Responses and what to say Instead, how to answer 'Why should we hire you? crossing tensions! The opportunity arises to both the RCMP and Corrections Canada the information share. Strategy is sound my interview invite clearly stated that a valid Canadian citizenship document ( Canadian birth certificate or passport... A good friend of mine about failing the interview and he said he failed his CBSA interview also I a... For a CBSA officer ( Canada ) and with your project management failed cbsa interview, communication. Face-To-Face integrity interview anyhow 60 interview questions involves a participative scenario where your and. Career failed cbsa interview one can pursue to ask, 'Why should we hire you? for. To speak non-defensively, objectifying the situation nervous or experiencing performance anxiety, then that stress translate! Career first responses and what to say Instead, how to approach difficult questions! Advantage of this question is another way for CBSA to go through in... 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Required competencies to become a CBSA officer ( Canada ) and I police...
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